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In today’s day and age, there are chances that your various passwords can be compromised. This can happen even if you have taken just about every precaution possible.
One of the most prevalent and popular precautions has been the introduction of two-factor authentication (2FA). For the unaware, 2FA requires a second input from the user whenever signing into your account.
Thankfully, Apple has joined the movement in recent years in an effort to keep Apple ID’s protected. However, there are sometimes where you forget your password, don’t have your device handy, and are locked out.
We are going to take a look at what you can do in the event that you are locked out and can’t sign in or reset your Apple ID password.What is Two-Factor Authentication?
In the past, your username and password was the only way that someone could log into your account. This was obviously not a great way to keep your private information and out of the wrong hands.
Two-Step Verification was the first way to add an extra layer of security. This basically required you to enter a code that appeared on your device.
Two-Factor Authentication (2FA) is an even more secure method for logging into your various accounts. In Apple’s world, 2FA is built directly into your various Apple devices, including iPhones, Macs, Apple Watch’s, and more.
Trusted phone numbers
Verification codesWhat to do if 2FA is not available?
From time to time, you may run into a situation where the 2FA method is not available. Apple has included a few different ways for you to still be able to log into your account.Account Recovery
If you have already exhausted the other methods of accessing your account, you may feel helpless. Luckily, there is one more option for you to try before you give up altogether.
As expected, you can apply for account recovery from either your iOS or macOS device. In order to request account recovery on your iOS device, follow these steps:
Select Sign into your device.
Tap Don’t have an Apple ID or forgot it.
Tap Forgot Apple ID.
Enter your Apple ID and tap Next.
Enter the phone number associated with your account.
Follow the onscreen steps.
If you need to request Account Recovery from your Mac, follow these steps:
Enter the phone number associated with your account.
Follow the onscreen steps.Play the waiting game
Now that you have applied for an account recovery, there’s not much else you can do. Apple will send an email to your Apple ID account, which is a confirmation of the request.
This email will also give you an idea as to when the recovery will be processed. The problem is, this process could take at least a few days. Obviously, this is less than ideal since you won’t have access to your account.
Once the process has been completed, you will receive either a text message or phone call. From there, you will be provided with instructions that need to be followed in order to regain access to your account.Get your account back quicker
As we stated above, it’s obviously not ideal to be locked out of your Apple ID for more than a few days. Apple also makes it possible for you to try to speed up the account recovery process.
In order to do this, you will need to have the same credit card that’s on file with Apple, on-hand. From there, you can head over to chúng tôi and look for an option to confirm your credit card details.
If you are given this option, you will be able to enter your card information and speed up the process. However, if you are continually prompted to enter security information, you’ll need to contact the card issuer.
There’s no telling exactly how much quicker entering your card information is. Nonetheless, it is another step that you can take to try to speed things up a bit.Conclusion
After you have been able to regain access to your account, we are sure that you may be tempted to disable 2FA. We cannot stress enough how important it is to not do that.
2FA serves a great purpose and works to keep your account protected all of the time. So once your account has been re-opened, don’t do anything rash and remove this from your account.
If you continue to have issues after applying for account recovery, you’ll need to contact Apple Support. Be sure to let us know if you run into any more issues and if you have any questions about the process.
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Phishing is a way to get you to disclose information or provide money.
Phishing is a large-scale attack of opportunity.
If you’ve been phished, stay calm, file a police report, talk to your bank (if applicable) and try to rid your computer of viruses (if applicable).
The best defense against phishing is knowing what it looks like and avoiding it if possible.
What is Phishing?
That’s pretty much it. Very simple, yet very devastating. It’s the top way that cyberattacks are started, nowadays. I’m going to get into what a phishing email looks like later, but there are a few common ways a cyberattack happens via phishing. The kind of attack is relevant for what to do next.
Request for Information or Money
Some phishing emails will request information, like a username and password, or they’ll request money. We’ve all probably heard about the Nigerian Prince scam, where a Nigerian Prince emails you saying that you’ve inherited millions of dollars, but you need to send a few thousand in processing fees. There are no millions, but you may be out thousands if you fall for it.
This is one of my personal favorites and I’m going to introduce it with an anecdote. Someone working for a company, who’s never handled a bill for the company, gets an email saying: “Bill overdue! Pay immediately!” There’s a PDF attachment. That employee then opens the bill–despite never having done so before–and malware is deployed on their computer.
This is similar to the Malicious Attachment, but instead of an attachment, there’s a link. That link can do a few things:
It can redirect to a legitimate-looking, but illegitimate site (e.g.: a site that looks like a Microsoft log-in page which isn’t).
It can download and execute a virus or other malicious payload on your computer.
It can also go to a site that locks up user input and makes it seem like you’ve downloaded something malicious and asks for payment to unlock.
What Do You Do If You’ve Been Phished?
Whatever you do, don’t panic. Keep a level head, take a few deep breaths, and think about what I’ve told you here.
Keep your expectations reasonable. People will be sympathetic and want to help you, but at the same time, there are things you just can’t do. For example, it’s difficult to recover money after it’s been transferred. Not impossible, but difficult. Another example: you can’t just change your Social Security Number (for U.S. readers). There’s a very high bar you have to meet to have that change made.
Regardless of what happens, call your local law enforcement. In the U.S. you can call the police and the FBI. Even if they can’t help you with your immediate problem, they aggregate information for trend management and investigations. Remember, they may ask for a copy of your hard drive as evidence. Evaluate whether or not you want to pursue that as an option.
If you make a payment for any of these forms of phishing, filing a police report will help with the next step, which is calling your bank or credit card fraud department to initiate a recovery action. That may not be successful, ultimately, but it’s worth a try.
Requests for Information or Money
If you provided your Social Security Number or other personally identifiable information, you can contact the three major credit agencies Equifax, Experian, and TransUnion to freeze your credit.
That prevents fraudulent lines of credit (e.g. loan, credit card, mortgage, etc.) from being taken out in your name. That is a very American-centric recommendation, so please contact the credit authorities in your country (if not the three above) to address fraudulent lines of credit in your country.
Chances are that Windows Defender, or your malware detection and response software of choice, will stop this automatically. If it doesn’t, then you’ll see very significant performance issues, inaccessible encrypted information, or deleted information.
If you can’t address the problem using endpoint malware software, then you may need to just reformat the computer and reinstall Windows. Here’s a straightforward YouTube video about how to do that.
But I’m going to lose all my important files! If you don’t have a backup, yes. Yes, you will.
Right now: start a Google, Microsoft, or iCloud account. Seriously, pause reading here, go set one up, and come back. Upload all your important files to it.
All of those services let you access your files from your computer and use them as if they were on your computer. They also provide for version control. Your worst case scenario is ransomware, where the files are encrypted. You can roll-back file versions and get back to your files.
There’s no reason not to set up cloud storage and put all your important unlosable files there.
If the Malicious Link deployed a virus or malware and you’re having problems with it, follow the directions in the previous section, Malicious Attachment.
If the Malicious Link asked you to input a username and password, you need to reset your password immediately. I would also recommend resetting your password wherever else you used that same password with the same or a similar username. The sooner you do that, the better, so don’t put it off!
How Can You Spot a Phishing Email?
There are a few things to look out for to identify a phishing email.
Is the message from a legitimate source?
Are there significant misspellings?
This isn’t telling on its own, but in combination with other things indicates that something may be a phishing email.
Is the email urgent? Is it prompting you for immediate action?
Phishing emails prey on your fight-or-flight response to get you to act. If you’re being contacted, say by the police, call the police and see if they’re actually looking for you.
Most payments you make aren’t in Google Play or iTunes gift cards.
Along the lines of the above, a lot of fraudulent schemes ask you to pay with gift cards, because they’re largely untraceable and non-refundable once used. Official organizations or law enforcement won’t ask you to pay for things with gift cards. Ever.
Is the request expected?
If you’re being told to make a payment or be arrested, have you done the thing you’re being accused of? If you’re being asked to pay a bill, are you expecting a bill?
If you’re being asked to input a password, does the site look legitimate?
If you’re redirected to a Microsoft or Google login, close the browser completely, reopen it, and then log in to Microsoft or Google. If you’re being prompted to input the password for that service after logging in, it’s not legitimate. Never input your password unless you, yourself, go to the legitimate website.
Let’s cover some of your questions about phishing links!
Follow the instructions above. The good thing about an iPhone, iPad, or Android is that there’s very little in the way of web-based or attachment-based viruses or malware for those devices. Most malicious content is delivered through the App or Play Stores.
Congratulations, you’re ok! You spotted the phish and avoided it. That’s exactly what you should do with phishing links: don’t input your data. Work towards not even interacting with them next time. Better, yet, report spam/phishing to Apple, Google, Microsoft or whoever your email provider is! All of them provide something.
Inventing the mobile phone was such a great idea; it’s so helpful to always have a phone handy whenever we need it. But that’s not all we use our phones for these days.
Admit it, it’s been a long time since you only used your smartphone for placing and receiving phone calls. We use it for texting, social media, as a camera, for listening to music, etc. We asked our writers, “Other than as an actual phone, what do you normally use your smartphone for?”Our Opinion
Robert reports that he uses his smartphone for reading the news, listening to podcasts, as an interval training time, and for “ritually Googling ‘trump’ upon waking up in the morning to see what mad things he’s done/said/tweeted during the night.”
Phil says he uses his mostly all day in one way or another. He uses it as a music player, a clock, a digital recorder, and to listen to radio/podcasts. Additionally, he uses it as a cooking timer, meditation assistant, calculator, satnav, and camera, and to text. He also uses Facetime “to talk to the kids as a substitute for having them come over and litter my house with their stuff.”
Damien, like Phil, admits the one thing he doesn’t use his for very often is to make phone calls. He uses his phone “more like a mini PC where I check email, read news, listen to music, watch videos, play games, browse the Web, etc.”
Fabio jokes that he uses his smartphone for everything and more seriously, says he uses it as a calculator, alarm clock, to watch videos, to listen to music, to go online, for videoconferencing, etc.
Vamsi says that other than for making phone calls, he uses his as a dedicated audiobook player, for reading tech news, listening to podcasts, and chatting on WhatsApp.
Kenneth uses his as a WiFi hotspot and loves it that with Android, he can connect up to eight devices.
I’m with him on that. And now that my iPad can take phone calls and SMS via WiFi, I don’t need my phone as much. But what I do use it for is as a second screen while working, like if I want to look something up in Evernote while I’m on a different app and don’t want to multi-task on the iPad, and I, too, use it as a hotspot. I also use it in bed to track my sleep, read e-books, as an alarm clock, and use it the next morning to track my weight. The one unique thing I use it for is as a heart rate monitor. I have to track my heart rate twice daily and find it easier to use my iPhone.Your Opinion
Laura has spent nearly 20 years writing news, reviews, and op-eds, with more than 10 of those years as an editor as well. She has exclusively used Apple products for the past three decades. In addition to writing and editing at MTE, she also runs the site’s sponsored review program.
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If your iPhone just got stolen, you may be freaking out. After you finish looking around for it, asking everyone nearby and checking any lost and found in the area, you are probably wondering what to do next. In this article, we’ll give you step-by-step instructions for how to proceed.What to do when your iPhone has been stolen
You’ll see seven steps that you should follow after your iPhone has been stolen. Many of these steps involve using Find My – you’ll use this to try to locate your iPhone, then to put it in Lost Mode and finally to erase your iPhone.1. Try to locate your iPhone using Find My
Hopefully, you set up Find My with your iPhone. This can help you locate it by showing you its current or last known location on a map. Even if you are sure your iPhone was stolen, this can be a worthwhile step. You have a few options for using Find My:
If you have another device, like an iPad or Mac, you can use the Find My app.
You can go to chúng tôi on any device. If you want to use Find My while looking for your iPhone, you can even find your iPhone using another iPhone.
If you were sharing your location with a friend or family member, your iPhone may show up in their Find My under the People tab.From another iPhone or an iPad
Open the Find My app.
If this is your device, tap on Devices, then select your iPhone. Otherwise, tap on People and then select your name.
You can see your device on the map, tap on Directions to get directions to your iPhone or even Play Sound (if using your own device) if it is nearby.From iCloud
Either go to chúng tôi or go to chúng tôi then select Find My.
If Find My says Offline or No Location Found, check out these articles:
It is important to know how accurate Find My is if you are tracking your iPhone. For example, if your iPhone is at a house, it could easily show up in Find My as being at a neighbor’s house or across the street from its actual location.2. Turn on Lost Mode to protect your information
Since you are pretty sure your iPhone is lost (stolen), you can put it in Lost Mode. Lost Mode is used to make sure no one who has your iPhone can access the information on it. Just in case your iPhone wasn’t stolen, or it finds its way to someone decent, when you set up Lost Mode, there is an option to leave a message with your contact information. This message will show on your iPhone when someone wakes the screen.From an iPhone or iPad (that is yours)
Open the Find My app and select the Devices tab.
Select your iPhone.
Scroll down and tap on Activate under Mark As Lost.
3. Contact the police
Your iPhone may make its way back to the police. And certainly, if you think you know who might have taken your iPhone, you will want to report it.4. If you have AppleCare+ with Theft and Loss, file a claim
If you purchased an AppleCare+ plan with Theft and Loss protection, you are covered and need to file a claim. Also, don’t remove your device from Find My or from your Apple ID until your AppleCare+ claim has been processed.5. Erase your device
If you have given up on finding your device, you can erase it. The good news is that if you were running at least iOS 15 (iOS 15 came out in late 2023) on your iPhone, you can still use Find My after you erase it.
For more details, see How to Erase your Device Remotely using Find My.6. Talk to your cell carrier
They can disable your account. That way, no one can use your number to text or make calls. You don’t want to be charged for service if you don’t have the phone. If you were making device payments or if you had insurance with your carrier, you will need to tell them you no longer have the phone.7. Finally, remove your iPhone from your Apple ID
This is the last step – when you’re sure your iPhone is gone for good. (Also, don’t do this if you’ve filed an AppleCare+ claim until it has processed.) You can do this from an Apple device or from chúng tôiFrom your own iPad or iPhone
On your own iPhone or iPad, open Settings and tap on your Apple ID name at the top.
Tap on your iPhone, then scroll down and select Remove from Account.
Go to chúng tôi and sign in.
This past week, the CDC issued new guidelines—for the first time since July 2023—on how to isolate and quarantine for COVID-19. The guidelines cut in half the recommended isolation time for anyone, vaccinated or not, who doesn’t show symptoms.
CDC director Rochelle Walensky said on CBS that 90 percent of COVID transmission takes place in those first five days. And with Omicron causing a tidal wave of relatively mild COVID cases, the agency argues that the step is necessary to avoid de facto lockdowns when millions of people isolate at once. With the expiration of mandatory paid leave and financial support for businesses, isolations and lockdowns can be financially devastating. The CDC has also expressed concern that fire departments and emergency medical services will be unable to respond to calls.
But many infectious disease researchers are skeptical, or outright disapproving of the recommendations, arguing that the CDC should have gathered more data before loosening the guidance so dramatically, or should have included more guardrails, like rapid testing.
“My concern with the new CDC guidance is that it doesn’t differentiate between breakthrough infections vs. infections in unvaccinated people,” wrote Saskia Popescu, an epidemiologist who studies biosecurity at George Mason University, in an email to Popular Science. (Vaccinated people appear to clear infections faster.) “We’re also still learning more about Omicron and it’s simply too early to say we feel confident reducing isolation across the board in the face of this current surge and variant of concern.”
Susan Butler-Wu, who studies and directs COVID testing at the University of Southern California Medical Center, agrees. She says that while a five day isolation might not necessarily be a problem, it needs to be layered with other precautions, like clear guidance on mask wearing and the use of rapid tests during isolation. “We need better masks. We need access to rapid testing, and we need education to folks on how to use them,” she says. “We know we need to combine the things to be successful and I feel like we’re paring back for this month.”
It’s also clear that the CDC was receiving requests from big businesses that wanted to bring their employees back to work. But not everyone will have the choice to take those precautions. A risk, says Butler-Wu, is that employers will use the relaxed guidelines to pressure employees to come back to work, even if they don’t feel safe doing so.
“I don’t know how much agency people will have on an individual basis to turn around and say to their employer, I got a positive antigen result and feel kind of crap, although I feel better than yesterday,” says Butler-Wu.
To top it all off, the guidelines themselves are still complicated. We’ll start by laying them out. Then, we’ll explain their limitations, and how you might think about them in your own life.
[Related: It’s too early to dismiss Omicron as a mild COVID variant]So what to do if you’re positive?
If you test positive for COVID-19, the CDC now recommends that you isolate for at least five days, no matter your vaccination status. If you’re asymptomatic at the end of that period, it recommends that you end isolation without a test. Here’s how it works:You tested positive, but don’t have any symptoms You developed symptoms and then tested positive
Day one is your first full day after you started feeling sick. If by day 5, you no longer have symptoms, or your symptoms are “resolving,” the CDC guidance says that you can end isolation as long as you mask around other people for the next five days.
Unfortunately, symptoms that are “resolving” is a completely subjective measurement, and the CDC didn’t respond to questions from Popular Science. The press release accompanying the guidance indicates that resolving means “without fever for 24 hours,” but many people-—particularly the vaccinated—may have a symptomatic infection without fever.
It’s also not entirely clear what you should do if you do have symptoms on day five. The guidance says “if you have a fever, continue to stay home until your fever resolves.” Presumably you should do the same for other symptoms, with the exception of loss of taste and smell, which the CDC has consistently said can linger for weeks or more after infection.You tested positive, then developed symptoms later
Unfortunately, your clock starts over if you develop symptoms. Day one is your first full day after you start feeling symptoms. From there, follow the steps for a symptomatic infection above.What kind of mask?
The CDC doesn’t give much guidance. But it’s abundantly clear by now that N95s and their international siblings (KN95, etc) are better filters than surgical masks, which in turn provide more protection than cloth masks. “Have a good mask,” says Butler-Wu, “ideally an N95.” If you don’t have access to that, use the best option that’s available to you—cotton covering a surgical mask is better than either on its own. As long as you’ve got a better mask, now isn’t the time to go out wearing a thin synthetic.
[Related: Which at-home COVID-19 test should you buy?]What to do if you were exposed
If you spent more than 15 minutes within six feet of someone who was positive, you’re supposed to quarantine, (more details below) either until you develop COVID or are confident you don’t have it. Of course, it’s hard to estimate times and distances in the course of everyday life, and Omicron is much more infectious than previous variants.
So unless your interaction was brief, outdoors, and masked, it’s probably better to treat it as an exposure. (Though it should be recognized that quarantine can put different burdens on different people—if in doubt, follow your local health department guidelines.) Here’s how the CDC now recommends you quarantine.You’ve been boosted, received a dose of the J&J vaccine within the last 2 months, or got a second dose of an mRNA vaccine within the last 6 months
The CDC recommends that you wear a mask whenever you’re around other people for 10 days. If you develop symptoms, get a test and begin to isolate. If you don’t develop symptoms, wait five days from the exposure to get a test, because it may take a few days for an infection to build enough to register as positive Based on previous guidelines, it appears that if that test is negative, you can end quarantine.You’re not vaccinated or not fully boosted
Quarantine at home for five days. On day five, get a test. If it’s negative, you can leave your house, but wear a mask when you are around other people. If you start to feel symptomatic, get a test and isolate until you know the results.Some caveats
While researchers were beginning to agree that the previous policy—10 day isolation periods—was probably overly cautious for fully vaccinated individuals, there were intermediate steps between that and halving isolation periods for all adults.
There are a few challenges in writing rules for the end of isolation. One is that there is no direct test for infectiousness: How infectious a person is depends on a mix of social factors and a person’s specific COVID case. Another is that we understand the onset of a COVID infection more clearly than its tail end. Yet another is that Omicron appears to move through cells and through the body with a different pattern than previous variants, and we don’t yet know what that pattern looks like.
Still, proxies for infectiousness give us some clues. In a study of NBA players during the “bubble” season last year, vaccinated players appeared to clear their systems of viral material an average of two days faster-—5.5 days after peak. That suggests that rules could be looser for vaccinated people.
Among the only evidence so far on the speed of Omicron infections is a CDC study on a six-person family, five of whom were infected with Omicron. In that study, the virus moved from initial infection to symptoms in three days, much faster than in previous variants. (A study in Norway found a similar result at a 111-person party.)
But we don’t yet know if that means the infectious period will be shorter. Butler-Wu points to several findings suggesting that plenty of people carry live virus in their systems well after developing symptoms—as many as 20 percent had live virus a week later in a study from the UK. Based on that, it might make sense to have isolation last a few more days.
One way to reduce that risk would be to ask people to get a negative rapid test to leave isolation. (PCRs continue to return positive results for as long as three months.) That could be a tall ask given the price and scarcity of the tests, and Walensky has said that the CDC decided against it because “we don’t know how [rapid tests] perform with regards to predicting transmissibility towards the end period of infection.” Still, as Butler-Wu noted, screening out the people who have enough virus to test positive could provide another layer of security.
So if you want to be more careful—maybe you’ve got an unvaccinated child around, or an elderly relative—here are some options. “I encourage folks who have asked me to ensure if they’re going to end isolation early per the new guidance, they do a rapid test (negative) and make sure they are wearing a high-quality mask and reducing social interactions,” says Popescu. That includes not eating around others. You could also follow the British model, and isolate for seven days, followed by two rapid tests a day apart. And no matter what, get a better mask.
Edgar Cervantes / Android Authority
Wi-Fi connection problems are pretty frustrating. Maybe it’s just me, but they always seem to happen at the worst time — like during an important Zoom meeting. You’re not alone if you have problems connecting your Android smartphone to a Wi-Fi network. In this post, we’ll look closely at a few fixes that might solve your connectivity issue and get you back online if your phone won’t connect to Wi-Fi. Let’s dive in.
What to do if your phone won’t connect to the internet:
Editor’s note: We’ve assembled these instructions using a Google Pixel 7 running Android 13. Remember, some of these steps may differ, depending on your device and the software running.
Restart the phone
Robert Triggs / Android Authority
We aren’t quite sure why, but a quick smartphone restart will iron out most small software issues and hiccups. It’s always one of the first troubleshooting tips we recommend, and it’s a quick and easy fix you should try. Just press and hold on to the power button and select Restart.How to restart an Android phone:
Press the Power and Volume Up buttons simultaneously.
Hit Restart.How to turn on Wi-Fi on Android:
Go into the Settings app.
Open Network & internet.
Tap on Internet.
Make sure Wi-Fi is toggled on.How to turn off Airplane mode:
Go into the Settings app.
Open Network & internet.
Make sure Airplane mode is toggled off.
Update your phone
Robert Triggs / Android Authority
While software versions aren’t a common issue with data or Wi-Fi connections, these can fix system bugs your phone may encounter. Updating your phone software is worth a try, and it’s an effortless way to possibly get things back up and running.How to update your Android phone:
Go into the Settings app.
Tap on System.
Hit System update.
Tap on Check for update.
Your phone will let you know if there is an available update. Follow the instructions to update.
Reboot your router
Edgar Cervantes / Android Authority
It’s possible that the router is to blame for your connection problems and not your smartphone. This happens often enough and is yet another easy fix in most cases. Just unplug the router from the power outlet and wait for at least 30 seconds before you plug it back in. Many routers also have a restart button. After that, you’ll have to wait a minute or two for the router to turn back on. Once it’s set up, try connecting to the network again to see if things work as they should.Forget the Wi-Fi network and reconnect
Forgetting the network and reconnecting to it is the next solution that might solve your problem. To do this, open the Settings, tap into Network & internet, and select Internet. Under Wi-Fi, find the network you want to forget and tap on the gear icon next to it. Hit Forget. Tap on the same network and enter the credentials to reconnect.How to forget a Wi-Fi network on Android:
Go into the Settings app.
Open Network & internet.
Under Wi-Fi, find the network you want to forget and tap on the gear icon next to it.
You can tap on your network and enter the correct credentials to reconnect.How to factory reset an Android phone:
Go into the Settings app.
Tap on System.
Select Reset options.
Hit Erase all data (factory reset).
Tap on Erase all data.
Enter your PIN.
Confirm by tapping on Erase all data.
Once the smartphone turns back on, you’ll have to go through the setup process again, just like you did when using it for the first time. After that’s done, turn on the Wi-Fi, select your network, and try to connect all over again. Hopefully, everything works now, and you can connect to the internet without a problem.
Android issues are plentiful. If you think you may have more problems, you should look at our guide to common Android problems and how to fix them.
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