Trending February 2024 # The Printer Driver Package Cannot Be Installed # Suggested March 2024 # Top 10 Popular

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You may have encountered several errors while using Windows. Some of them can be fixed quickly, while some of them may need tweaking some things in your system a bit. One of the common Windows errors is ‘The Printer Driver package cannot be installed‘. There may be specific reasons for this error, but we’re here for the solution. Listed below are some ways you can fix this error and install your printer driver package without any issues.

Fix The Printer Driver package cannot be installed error

Depending on the reason behind the error, the solutions may be different. In this section, we’ll be going over some of the solutions that you can try on your Windows 11/10. One of these is most likely to fix that error.

Disable and then enable the Spooler service

Change Printer Port

Manually Reinstalling The Driver

Windows Printer Troubleshooting

You may need admin permission for some of these suggestions. Also, try installing the driver after each of them to know which solution worked for you.

1] Disable and then enable the Spooler service

When a printer is connected to a system, there are certain processes allotted to it. The Spooler service overlooks the management of these processes sent to the printer. Disabling and then enabling the Spooler service is likely to fix this.

Press Windows + R. This will open the Run command on your Windows. Type services.msc in the dialogue box and press the Enter key on your keyboard.

Wait for few minutes, and then start the Spooler service.

If this doesn’t fix the issue, you can try deleting Printer Files after stopping the Spooler service and restarting it again after deleting those files. Here are the steps you need to follow to delete Printer Files in your Windows safely:

Next, open File Explorer using Win key + E

Navigate to: C:WindowsSystem32spool

Locate the PRINTERS folder and delete all the files present there.

Go back to where you disable the Spooler service and enable it again with startup type as Automatic.

If this fixes the problem, the driver failed to update because something was stuck in the spooler service and did not allow the installation to complete.

2] Change Printer Port

There are chances of this error popping up if one of your USB ports is unresponsive. To change the printer port, navigate to:

Disconnect the Printer by removing the connected cable

In this section, switch to the Ports tab

Locat the USB port to which it is already connected. It is usually listed as USB001 or similar.

Uncheck it, and apply.

Now connect the printer, and turn it on. Make sure this time you connect to another USB drive.

Select USB002 or anything which is different from the previous port

Apply, and now try to update the driver.

3] Manually Reinstall The Driver

Instead of using the software to update the drivers, you can manually update them in two ways. You can either manually download the driver and install it, or you can entirely uninstall the device itself, add it again and try updating the drivers. We’ll discuss both of them briefly in this section.

Manually Updating Drivers

Go to the website of the Printer’s OEM, and locate the driver. Make sure to match it with the version of Windows.

Press Windows + R to launch Run, then type devmgmt.msc in the dialogue box, and press the Enter key

It will open the Device Manager. You can also use the search bar on your home screen to type its name and open it simply from there. Once you’ve opened the Device Manager, navigate to Hardware.

It will offer two options, but you need to select Browse My Computer for drivers.

It will automatically update the printer driver

Reinstall Printer and Update the Driver

When you uninstall a device from Device Manager, you’ll have to add it again and update its drivers before it is entirely usable again. Here’s how you can add a printer device to your Windows:

Press Windows + R to launch Run. Type chúng tôi in the dialogue box, hit Enter, and that’ll open the Device Manager.

The next step is to add the device once again. Once you’ve done that, try manually updating the drivers of your printer again.

Once it does, open the Device Manager again, and update the printer driver.

This solution is probably the most used way to fix this issue. There’s a high chance that using it will fix it for you too.

4] Windows Printer Troubleshooting

Most common Windows errors are often resolved by using the inbuilt troubleshooting feature Windows provides with its products. The same goes for ‘The Printer Driver Package cannot be installed’ as well. Let’s take a look at how to fix this error using Windows troubleshooting.

Open Windows Settings using Win + I

Select the printer, and let the wizard complete the process.

Now try updating the driver.

The Windows troubleshooting feature has worked often for this particular error and for other errors as well. Depending on what might be the cause of the error in the first place, this solution might work for you as well.

Related: Windows encountered a problem installing the Driver software for your Device.

What happens when you don’t install a driver for the printer?

If you don’t install the drive or when Windows update cannot find OEM specific driver, it will use a generic driver that works on all the printers. While it works, printer-specific functions will be missing. OEMs offer custom functions based on their experience and what users need.

Where are printer drivers stored in Windows OS? How do I find the printer driver version?

Open Device Manager and open properties window.

Switch to the Details tab, and locate the Driver version in the Property dropdown

Select it, and it will reveal the Driver version.

This article went over several solutions that can fix the ‘The Printer Driver Package cannot be installed’ error on Windows. It is an error many printer users have often encountered on their Windows system while trying to install or update their printer drivers. The solutions presented in this article are easy to follow, and one of them will undoubtedly fix this annoying error for you.

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Pnputil Failed To Delete Driver Package

When you try to delete or uninstall a device driver on Windows 11 or Windows 10 computer using the PnPUtil driver manager utility, you may get the error Failed to delete driver package stating One or more devices are presently installed using the specified INF. In this post, we describe the methods to accomplish this task without issues.

You’ll get either of the following full message when you’re unable to delete the driver;

Failed to delete driver package: One or more devices are presently installed using the specified INF.

Deleting the driver package failed: One or more devices are presently installed using the specified INF.

What is PnPUtil?

chúng tôi is a command line utility that allows the system administrator to easily manage the driver, and update or remove the driver from the list of drivers. Using the utility, you can perform the following actions on driver packages:

Add a driver package to the driver store.

Install a driver package on the computer.

Delete a driver package from the driver store.

Enumerate the driver packages that are currently in the driver’s store. Only driver packages that are not in-box packages are listed. An in-box driver package is included in the default installation of Windows or its service pack.

INF files are used by driver packages for installing device drivers for hardware components. An (INF) setup information file is a text file in a driver package containing all the information that device installation components used to install a driver package on a device.

PnPUtil Failed to delete the driver package

If you get the PnPUtil error Failed to delete driver package when you attempt to delete or uninstall a particular device driver on your Windows 11/10 computer, you can use any of the methods listed below to successfully perform the task.

Delete or Uninstall driver in Safe Mode

Run the chúng tôi command to remove/disable the device using the driver

Use DriverStore Explorer

Let’s see the description of these methods. Before you proceed, we recommend you create a system restore point which you can revert to, if need be, because deleting a driver even if it’s outdated/old can potentially break your PC or affect normal system functionality. You may experience Blue Screen crashes; in any case, you can run SFC/DISM scan.

Read: How to solve Set user settings to driver failed error in Windows

1] Delete or Uninstall driver in Safe Mode

Unlike Clean Boot another diagnostic mode for PCs, Safe Mode will disable the majority of the apps and services that includes non-core services and components, especially the ones that are not required to run Windows and boot your PC. Safe Mode is recommended when there is something wrong with the hardware or drivers, and software-related issues.

This method requires you to boot into Safe Mode and then carry out the driver file delete operation in that environment.

Read: How to Install & Uninstall programs in Safe Mode in Windows

2] Run the chúng tôi command to remove/disable the device using the driver

DevCon (DevCon.exe) is a command line tool that can display detailed information about devices on computers running Windows. You can also use DevCon to enable, disable, install, configure, and remove devices.

This solution requires you either:

Disable devices by an ID pattern

Disable devices by device instance ID

Once you disable the device using the driver, you can now delete/uninstall the driver. When you disable a device, the device remains physically connected to the computer, but its driver is unloaded from memory and its resources are freed so that the device cannot be used. Similarly, when you remove the device from the device tree and delete the device stack for the device, child devices are removed from the device tree and the drivers that support the device are unloaded. This action is valid only on the local computer and the device driver or any files installed for the device are not deleted – the files remain, and the device is still represented internally as a nonpresent device that can be enumerated.

Read: How to get Windows Installed Driver list using PowerShell

To disable devices by an ID pattern or device instance ID, you first need to find devices by hardware ID pattern or by device instance ID as the case may be. Once you have identified the hardware ID pattern or the device instance ID for the device you want to delete the driver, you can now run the command below to disable the device. Head over to chúng tôi for more.

Where;

/r Conditional reboot. Reboots the system after completing an operation only if a reboot is required to make a change effective.

Read: How to get a list of all Device Drivers using Command Prompt

3] Use DriverStore Explorer

DriverStore Explorer is a free and open-source utility that makes it easier to manage the Driver Store on your Windows 11/10 computer. The utility allows you to:

Enumerate or list all the packages staged in the current driver store.

Export the list as CSV, and add a driver package to the driver store (called staging).

Install & add a driver package to the store.

Delete a package from the store (force deletion supported), and a full-fledged GUI supports grouping or sorting on any column and selecting specific columns.

Read: How to safely clean up DriverStore folder in Windows

That’s it!

Also read:

Can you uninstall drivers from the command prompt? How do I uninstall drivers that won’t uninstall?

To uninstall drivers that won’t uninstall on your Windows 11/10 PC, you can download and use DriverStore Explorer. Deleting a driver package from the driver store removes associated metadata from the PnP manager’s internal database and deletes related INF files from the system INF directory. Do the following:

Launch DriverStore Explorer as Administrator.

Find the driver in the list and checkmark to select.

Select Force deletion.

Read: NVIDIA Graphics driver automatically uninstalls after reboot on Windows

How do I uninstall PnPUtil drivers?

Available starting in Windows 10, version 1607, you can delete the driver package from the driver store.

/uninstall – uninstall the driver package from any devices using it.

/force – delete driver package even when it is in use by devices.

/reboot – reboot the system if needed to complete the operation.

How do I know if my driver is corrupted?

Windows Driver Verifier Utility. Driver Verifier helps you verify all your device drivers and will let you know if any bad or corrupt driver is present. If you identify you have a corrupted network driver on your PC, you can apply the following suggestions to fix the issue:

Restart the computer

Use the Network Troubleshooter

Reinstall Ethernet drivers automatically

Reinstall Ethernet drivers manually

Reset the network adapter

Reset the Winsock

I hope you find the post useful.

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Try Outbyte Driver Updater to resolve driver issues entirely:

This software will simplify the process by both searching and updating your drivers to prevent various malfunctions and enhance your PC stability. Check all your drivers now in 3 easy steps:

Download Outbyte Driver Updater.

Launch it on your PC to find all the problematic drivers.

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We provided a few workarounds to get your Windows 10 copy in no time. Make sure to check them out below.

Can’t download Windows 10 installation as the page cannot be found? Use these solutions 1: Make sure the website isn’t restricted

If you’ve tried purchasing Windows 10 from the web store and the error occurred, there are some things you can do. Firstly, make sure that you’re in a region which allows purchases. The second concern we need to eliminate is a possible restriction on the website. Make sure that your system isn’t blocking the download firstly.

Furthermore, we suggest disabling the online protection temporarily. Especially if the security tool comes with the firewall of its own. Disable browser extensions as well. You can enable them later on. After that, try accessing the link again. If the problem is persistent — don’t worry. There are alternative ways to get your hands on Windows 10 installation.

2: Use the Windows Upgrade Assistant

Let’s get to alternatives. The first Microsoft’s tool is fully automatized and it even allows you to install Windows 10 directly from your desktop. It’s a simple procedure and it even provides the compatibility check to determine your system (Windows 7 or 8) is eligible for an upgrade to Windows 10. The complete process is intuitive but can be lengthy.

Follow these steps to install Windows 10 with the Upgrade Assistant:

Run the tool as admin and follow the steps closely.

3: Use the Media Creation Tool to upgrade directly

Microsoft’s main tool for digital distribution of Windows 10 is the Media Creation Tool. This tool allows you to upgrade to Windows 10 directly from the UI or create an external bootable drive and install Windows 10 in a standard manner.

Either way, it’s the best and the easiest way (might be the only way) to get the installation files. The product registration comes in later, so you don’t need to worry about that. If you have the license, everything is smooth and fast.

Expert tip:

Follow these steps to install Windows 10 with just the Media Creation Tool:

Back up all your essential data to the non-system partition or an external drive.

Download the

Media Creation Tool,

here.

Run the tool and accept the Terms.

The tool will firstly download the setup files (it can take some time) and the installation should commence afterward.

4: Create a bootable media drive with the Media Creation Tool

Finally, the safest and the best way to install Windows 10 is with a bootable media drive. Especially a clean installation which includes formatting your HDD completely.

Lots of issues we covered here in a last couple of years were there because users have chosen upgrade over a clean installation. On paper, both stand firm. But, in practice, the problems emerge. Especially with the third-party programs, driver, and after major updates.

READ ALSO: Download the Windows 10 April Update ISO files

For that reason, we suggest creating the installation media and installing Windows 10 cleanly. The license is directly connected to your Microsoft Account you made the purchase with. So, just a simple log-in will activate Windows 10 upon the installation is completed.

Follow these steps to create a bootable USB drive and install Windows 10 with it:

Plug in a USB flash drive with at least 6 GB of free storage space. Have in mind that the following procedure will format your drive, so backup your data.

Download the

Media Creation Tool,

here.

Run the tool and accept the Terms.

Select the USB flash drive option.

Wait until the drive is created and you can safely boot from it and install Windows 10.

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Some driver-related issues can be solved faster by using a tailored driver solution. If you’re still having problems with your drivers, simply install OutByte Driver Updater and get it up and running immediately. Thus, let it update all drivers and fix other PC issues in no time!

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Fix: The Printer Is Printing Slowly

Printing issues can be quite annoying during a busy schedule. Sometimes the printer takes forever to print, making the situation worse.

If you have the same problem and the printer is printing slowly then follow this article.

Here I will discuss all the possible solutions when to fix the issue.

Also read: FIX: Canon Printer Is Offline And Not Printing In 2023

If you are facing this issue on a network printer, then see if the network connection is stable and fast. 

You can restart your router or modem. To do that, turn off the router or the modem. Detach all the cables attached to it.

Wait for a couple of minutes, then attach the power cable.

Restart the router or the modem, and then try a test printing. If the printer prints slowly again, reset the printer.

When your HP printer prints slow, reset the printer. This may fix the problem.

To reset the HP printer, follow the steps given below:

With the HP printer turned on, unplug the printer’s power cord.

Allow a few minutes and then reconnect the power cord.

The printer should automatically turn on after this. If it does not, then turn it on manually.

HP always recommends directly connecting the printer to a wall outlet. So, do this and check if this fixes the problem.

Make sure that no paper is jammed in the printer and that the paper tray is not empty. Also, check there is enough ink in the ink cartridges.

So, open the access door of the printer and remove if there is any jammed paper.

You may need to remove the toner cartridge to check for the paper jam. Place papers in the paper tray if it is empty.

Also, check there is enough ink in the ink cartridges. Refill the empty ink cartridges and replace any damaged cartridge.

The print quality settings can affect the printing speed as different settings use a different amounts of ink.

If you have selected to print in the Best quality then this may slow down the printing speed.

So, tweak the printing preferences, and print with plain paper for faster printing:

Enter Printers and Scanners in the Windows search box and select the top option.

Now try a test printing and check if your printer is working as expected. If not then go to the next solution.

The older HP printer models allow printing with a single cartridge. This can slow down the printing process.

Open the printer and make sure that the cartridges are installed properly.

Make sure there is enough ink in the cartridges otherwise replace the empty cartridges.

To reduce the printing noise we sometimes turn on the Quiet Mode but this can reduce the printing speed.

So, turn off the quiet mode and this can fix the problem.  Check the printer’s manual or visit the manufacturer’s official website to know how to disable the Quiet mode.

For HP users follow the steps given below to turn off the Quiet mode:

If the printer driver is outdated then this can also be a reason why HP printer is taking forever to print.

So, update the printer drivers to fix the issue. Follow the steps to do so:

Select the Update driver option.

Next, select Search automatically for the drivers option.

If the printer still prints slowly after updating the drivers, reinstall the driver.

To do that, open the Device Manager and expand the Print queues section.

Follow the on-screen prompts to finish the process. Restart your PC and see if this fixes the problem.

Pint Spooler manages all the printing jobs on your device. So, when your printer is printing slow, restart the print spooler service. A fresh restart can fix temporary issues.

To do so, follow the steps given below:

Make sure to shut down all the printing-related programs. Type Services in the Windows search box and select the top option.

You can also press the Win + R keys to open the Run utility. Enter Spool in the dialogue box and press the Enter key.

Open the Printers folder and delete everything in the folder. This will clear the print queues.

Try to test print and this time you should be able to print without any further issues.

Why Is My Printer Printing So Slowly?

If your printer is not connected to a stable network then your printer may take long hours to print.

Also, make sure that the printer drivers are up to date and quiet mode is disabled to ensure faster printing.

How Do You Fix A Slow Print?

To fix a slow print, reset your printer, disable quiet mode, update or reinstall the printer driver, and change the printing preferences.

Why Is My HP Printer Printing So Slow All Of A Sudden?

If you are using the best mode for printing or set to maximum DPI then your HP printer may print slowly. The more ink the printer consumes, the slower it prints.

Hope your printer is no more printing slow after performing the above methods.

“The System Cannot Open The Device Or File Specified” (Fix)

If you encounter the error “The system cannot open the device or file specified” (sometimes accompanied by an error code such as 2755) when running an installer in Windows 11 or 10, especially a .msi extension installer, this post will provide you with some possible solutions. While it can be difficult to identify the cause of this error, which is related to the Windows Installer and setup, the following are some of the most common causes and solutions.

The most common reason for the “The system cannot open the device or file specified” error is due to the file being encrypted. Therefore, it’s essential to verify if the installer and its directory are encrypted or not. Disabling the content encryption would usually resolve the issue. Follow these steps:

Under Compress or Encrypt attributes, uncheck the “Encrypt contents to secure data” option.

Repeat step 1-3 for the directory where the installer is located. For example, if the installer is in C:/Download, ensure that the Download folder is not encrypted.

Try running the installer again.

If you cannot change the attributes of the directory because it’s encrypted and you’re not allowed to make any changes, try moving the installer to another directory or drive and run it again.

If you have previously created a symbolic link or directory junction for the C:WindowsInstaller folder to save space on your system drive, this might be the cause of the issue. Some msi installers may have difficulty recognizing the symlink and causing the error. Therefore, if you have created a symlink for the C:WindowsInstaller folder before, move the files back to where they should be and remove the symlink. To learn how to do it properly, see this guide.

Note: If you have no idea what a symlink or directory junction is and don’t recall ever creating one for the WindowsInstaller folder, please skip this fix and do not attempt to make any changes to the Installer folder. Changing or deleting the Installer folder may cause serious issues to your system.

Sometimes, your antivirus program may prevent your system from opening or accessing installer files, causing the “cannot find file specified” error. This issue is especially common if you’re using Trend Micro, Avast, AVG, or Kaspersky Free as your antivirus software. Try temporarily disabling the shield or your antivirus entirely and rerun the installer again.

Before an installer can install files onto any directory of your choice, it first extracts its files into a temp folder, which is usually in your system drive by default (C: drive). If the temp folder or your C: drive doesn’t have enough space, it could cause the “The system cannot open the device or file specified” error when running the installer. To remove temporary files in the temp folder, follow these steps:

Press the Win + R keys to open the Run window.

Type in %temp% and hit Enter to open the temp folder.

Select all files and press Shift + Del to permanently delete all temporary files.

Alternatively, you can clear up some space on your system drive if it clearly has less than enough space for what you want to install. Once you have sufficient space, try running the installer again. Also, ensure that your drive is not encrypted (refer to fix 1).

Here are some other possible fixes for the “The system cannot open the device or file specified” error:

Check if the installation is being run over a Terminal Server or mapped network drive. Try running the installer in a local location and see if the issue can be resolved.

Try re-registering Windows Installer by opening command prompt (cmd) with administrative privileges (run as administrator) and typing the following commands followed by Enter key after each line:

MSIEXEC /UNREGISTER

MSIEXEC /REGSERVER

Re-download the installer. If you’ve tried everything else and nothing works, a corrupted installer could also cause the error 2755. Downloading a new installer may sometimes fix the issue entirely.

Powerpoint Cannot Insert A Video From The Selected File

Several Microsoft PowerPoint users have reported that it doesn’t let them insert a video into their presentation slides. They keep getting the “PowerPoint cannot insert a video from the selected file” error and the video won’t be added to their presentation. Here is the full error message that you are likely to get when this error is triggered:

PowerPoint cannot insert a video from the selected file. Verify that the necessary 64-bit codec for this media format is installed, and then try again.

Some users have reported getting the following error message:

PowerPoint cannot insert a video from the selected file. Verify that the path and the file format are correct and also try installing the latest version of Apple QuickTime player, and restart PowerPoint and then try again.

Why can’t I insert a video into a PowerPoint presentation?

You might be unable to insert a video into your Powerpoint presentation due to various reasons. One of the primary reasons is an unsupported file format. If your video file format is not supported by Powerpoint, you will experience the above error. Microsoft Powerpoint supports a set of video formats that you can add or play in your presentations. So, do check the file format before you proceed. It is recommended to convert your video to WMV format and then add it to the presentation.

Besides that, if the video path doesn’t exist or is changed, this error might occur. Another common reason for this error is the fact that the necessary video codec is missing on your PC. Other than that, there can be other reasons for this error including media compatibility issues, outdated or faulty video controller drivers, and corruption in the Powerpoint app.

Now, in any case, if you keep getting the “PowerPoint cannot insert a video from the selected file” error message in Powerpoint, we got you covered. This guide discusses all the potential solutions that you should follow to resolve this error message. So, let us check out!

PowerPoint cannot insert a video from the selected file

If you are encountering the “PowerPoint cannot insert a video from the selected file” error while trying to insert or play a video into your Powerpoint presentation, use the below methods to fix it:

Check your video format.

Check the path of the video file.

Make sure your video file is not corrupted.

Use the Optimize Media Compatibility option.

Install a K-Lite Codec Pack or some other third-party codec.

Enable Windows Media Player Controls in PowerPoint.

Update video controller driver.

Convert your video to WMV format.

Repair Microsoft Powerpoint.

1] Check your video format

The first thing you should check is the format of the video you are trying to insert into your Powerpoint presentation. It might be the case that the said video file format is not supported which is why you are getting the error at hand. Hence, do check the video format and make sure it is supported by Powerpoint.

Microsoft PowerPoint 2013 and newer versions support quite a lot of video formats to add and play in your PPT slides. These include ASF, AVI, MP4, M4V, MOV, MPG/ MPEG, and WMV. But, PowerPoint 2010 32-bit version can only play MP4 and MOV video formats if QuickTime Player is installed on your PC. Hence, it is recommended to convert them to WMV format in case you are using an older version of Microsoft Powerpoint.

Once you make sure the video file that you are adding to your presentation is in a supported format, you can move on to the next solution.

Related: PowerPoint Cannot Play Media

2] Check the path of the video file

This error might be caused if the video file in question is no more available at the specified location. The video file path might be wrong or the file might have moved from the specified path to a different folder. Hence, you need to make sure that the path of the video file that you have inserted is correct. Open File Explorer and check if the video existed at the given path or not. If not, re-add the video from its correct location and then see whether or not the error is fixed.

3] Make sure your video file is not corrupted

It might also be the case that the video file you are trying to insert into Powerpoint is corrupted. Hence, ensure that your video is not corrupted or damaged. You can try opening the video in some other video player on Windows like Media Player, VLC, etc., and see if it plays correctly or not. If not, your video file must be infected or corrupted.

If your video file is corrupted, you can repair your video using different methods. You can use free video repair software like Meteorite, Get My Videos Back, DivXRepair, etc. Or, you can also use VLC Media Player to repair your corrupted video file.

In case your video file is not corrupted, move on to the next fix to resolve the “PowerPoint cannot insert a video from the selected file” error.

See: How to fix the PowerPoint can’t save file error?

4] Use the Optimize Media Compatibility option

You can also use the Optimize Media Compatibility option available in Microsoft Powerpoint. If this error is caused due to compatibility issues with your media file, it will optimize your media files and fix the error at hand. Here’s how you can do that:

Firstly, open Microsoft Powerpoint and your presentation.

Next, you will see an Optimization Compatibility button next to the Optimize Media Compatibility option; just tap on it.

After that, you can try inserting your videos and Powerpoint will start optimizing the added videos.

See if the error has stopped now. If the error still continues, apply the next potential fix.

5] Install a K-Lite Codec Pack or some other third-party codec

This error could very well be facilitated due to missing or outdated video codecs. Hence, you must install the required video codec to be able to add and play videos in your PowerPoint presentations. There are various third-party codecs available on the web that you can install. Microsoft Support team recommends you download and install a K-Lite Codec Pack. Here’s how.

Now, move to the K-Lite Codec Packs page and download the Standard pack.

You can set up the pack as per your preference or accept its default settings.

When the pack is installed, restart your computer and open Powerpoint to check if the “PowerPoint cannot insert a video from the selected file” error is fixed or not.

If the error is still the same, we have some more working fixes that you can use.

Read: The file is corrupt and cannot be opened in Word, Excel, or PowerPoint.

6] Enable Windows Media Player Controls in PowerPoint

You can also try activating the Windows Media Player controls in PowerPoint and then check if the error is fixed or not. Here are the steps to do that:

In the next window, go to the Customize Ribbon tab.

Now, under the Customize the Ribbon section, tick the Developer checkbox and press the OK button.

Next, choose the More Controls option and enable Windows Media Player Controls.

Finally, try loading your video file in Powerpoint and see if the error at hand is fixed or not.

7] Update video controller driver

You might be receiving this error if the video controller drivers on your computer are outdated or corrupted. Hence, you can try updating your video controller driver manually and see if the problem is fixed. Here’s how to do that:

First, open Device Manager from the Win+X shortcut menu.

Now, scroll down and expand the “Sounds, video and game controllers” category.

From the appeared context menu, choose the Update driver option.

Let Windows update the driver and once done, reboot your PC and check if the error is gone.

See: PowerPoint can’t open this type of file.

8] Convert your video to WMV format

If you are using an older version of Powerpoint, it is recommended to convert your video files to WMV format and then insert them into your PPTs. There are many free online video converters using which you can convert a video to WMV format, like CloudConvert, Zamzar, chúng tôi Convertio, and many more. You can even use a free desktop application to convert videos like HandBrake, Any Video Converter, etc.

9] Repair Microsoft Powerpoint

In case none of the above solutions worked for you, we recommend you repair your Microsoft Office package. There might be some corruption in Microsoft Powerpoint which is why you keep getting the “PowerPoint cannot insert a video from the selected file” error. Hence, repair the app and then see if the error is fixed. Microsoft has made it easy to repair corrupted Office apps. You can simply use the Settings app to repair your apps including Office. Here’s how:

First, press the Win+I hotkey to open the Settings app.

After that, from appeared options, select the Modify option.

A new window will open up; choose the Repair option and press the Continue button.

Windows will now start repairing your Office apps.

Once done, reboot your computer and then open Microsoft Powerpoint to check if the error is fixed or not.

Hope you won’t experience the PowerPoint cannot insert a video from the selected file error now.

How do I insert an mp4 video into PowerPoint?

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