Trending December 2023 # Setup Parental Controls For Youtube, Netflix, Amazon Prime, Hbo Max And More # Suggested January 2024 # Top 15 Popular

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With so many new streaming services hosting tons of content that anyone with access can play instantly, it might be smart to restrict children’s access to these platforms. 

Since these services know that children will use these platforms, many of them have developed parental control features to allow you to control or block what younger users of the account can watch. 

Table of Contents

Each streaming service has unique features, so here’s how to set up parental controls for some of the most popular ones out there. 


YouTube is notorious for being a place you can find videos on pretty much anything. As YouTube grew into a large streaming platform, they created a site specifically for children called YouTube Kids. While being kid friendly, this site offers parents options to control how their kids can view the site. 

To start you need to setup a YouTube Kids account by going to the website or by downloading the app for iOS or Android.

Next, follow these steps below to set up parental controls.

Tap the lock icon in the top right corner in the app to access parental control. From here, you’ll have to either complete a multiplication problem, enter in numbers listed on the screen, or you can choose to set up a passcode. 

    Choose the profile of the child you wish to set up controls for.

      You’ll now have the option to choose from a few different settings for how YouTube Kids will appear for your child. Depending on the age of your child, you can choose Preschool, Younger, Older, or elect to approve content yourself. 

      Keep in mind that not all the videos available in each setting have been manually reviewed. If you see something that isn’t suitable for your child, you can block and/or report it. With the approve content yourself setting, you can manually choose which videos you want to make available for your child’s viewing. 


      Netflix has plenty of options available for setting up parental controls. You can set up an exclusive profile on Netflix Kids. Follow the steps below to manage profiles when you have parental controls activated. To do this, follow these steps. 

      On Netflix, go to your main Account page. 

        Scroll down to Profile & Parental Controls. If you don’t see this option, it means parental controls are already available for you. 

          You have the option to set a maturity level to restrict content rated beyond that, require a pin to access a profile (so a child can’t accidentally access an older user’s profile), and restrict specific titles. 

          You can make any profile strictly a Netflix Kids exclusive profile by following the steps below. 

          Go to your main Account page and sign in. 

            Scroll down to the profiles on the account and select the drop down arrow next to the profile you want to make a Kid’s profile. 

              Next to Viewing Restrictions, select Change. Then enter your password. 

              In the same section you can set up your own controls manually as well, such as setting a maturity rating level for available shows, or restricting specific titles. 

              Amazon Prime

              On this streaming service, you can access certain Prime movies for free, however you also have the ability to buy them. To keep you from getting bills for movies and shows you didn’t buy (but your child did), Amazon also gives you the ability to set up a PIN before getting any movies. 

              On Amazon Prime, on the web, select your account in the top right. 

                Scroll down to Digital content and devices, then select Prime Video settings. 

                  Select Parental Controls. You’ll find a section at the top labeled Prime Video PIN. Enter a PIN here and then press Save. 

                  Once you set up a PIN, you can set restrictions for purchases, as well as what maturity ratings are available and what devices these restrictions will be applied to. 

                  Prime also has a dedicated Kids profile available that you can have your kid use, with curated movies and shows that are all appropriate for children. 

                  HBO Max

                  HBO Max has many titles available, including a lot you probably don’t want a young child stumbling on. Thankfully, HBO Max parental controls make it pretty easy to control what your kid has access to on the service. 

                  Here’s how to set up a kid profile on HBO Max.

                  Select your main profile icon. 

                    Choose Switch Profiles. 

                      Choose Add Kid, and then create a pin number if you don’t already have one. 

                        If you’re using a phone or tablet, you’ll have to select a profile picture and then enter the name and birthdate of your child. If you’re on a TV or computer, you’ll just enter a name and birthdate and you can add a profile picture later.

                          Select Next, and you can then choose the maturity rating levels for titles you want to be available for your kid to watch. 

                            Select Save when you’re done. 


                            Hulu also provides you with an option to set up a Kids profile for younger viewers. You can create a Kids profile in the following way:

                            Under your main profile, go to Manage Profiles. 

                              Select Add Profile. 

                                When setting up this profile, make sure you turn the Kids profile switch to ON. This will make the profile a Kids-only profile. 

                                Setting Parental Controls

                                As you can see, there’s a wide variety of options for how you can control what your kids are watching, no matter what streaming services you use. 

                                This way your kids can still enjoy their favorite shows and movies, and you can also have peace of mind knowing what they can access. 

                                You're reading Setup Parental Controls For Youtube, Netflix, Amazon Prime, Hbo Max And More

                                What Happened To Hbo Max App?

                                The HBO Max App broadcasts and provides access to the library of several networks and studios, including movies, TV shows and original content.

                                The user requires a subscription pack to run the HBO Max App and get access to various programming, including critically acclaimed HBO series.

                                When the HBO Max App server gets down, it interrupts the performance. Additionally, using an outdated version, slow internet and Cache and cookies on the device also affect its performance.

                                Recently, the HBO Max App isn’t running and is out of reach. It annoys users for not being able to access the HBO Max App.

                                Let’s find out what has happened to the HBO Max App and how to fix if the App isn’t loading properly.

                                How To Fix HBO Max App Not Loading Issue?

                                According to the reports, HBO Max App not loading issue is impacting thousands of users which is very common.

                                You could be experiencing this problem for several reasons, including an unstable internet connection or a pending update.

                                Here are some more reasons for the interruption in the running of the HBO Max App:

                                Expired Subscription

                                Slow Internet Connection

                                HBO Max Server Down

                                Outdated Version

                                Cache and Cookies

                                Use of VPN

                                There are specific fixes to the issues happening with the HBO Max App. You can continue reading the article further and fix issues on your own.

                                1. Subscription Package

                                The HBO Max App may not load if you do not have the subscription package.

                                You can access it if you have an HBO Max App subscription.

                                The subscription package lets you watch several HBO series, such as Game Of Thrones, True Blood and The Sopranos. 

                                Therefore, check out your subscription, and if it has expired, make sure to resubscribe it.

                                2. Check The Internet Connection

                                Similarly, the reason behind not working the HBO Max App might be an unstable internet connection.

                                Make sure the internet is connected to your device. If the problem still arises, try running it on different devices.

                                Moreover, running the HBO Max App smoothly on your device requires a solid internet connection.

                                Additionally, you can try rebooting your WiFi router and cable modem; turn them off for a few minutes, then turn them on again.

                                You can also use Ping Tool to check the stability of your internet.

                                If you are still having problems, you can contact the Internet Service Provider(ISP) to resolve the Internet issues. 

                                3. Check The HBO Max Server

                                The HBO Max App Server may go down due to malware, a defect in its programming model, or a hard disk failure.

                                You can simply check the server status using the Downdetector;

                                Type Downdetector on the browser you prefer.

                                Paste the HBO Max App URL on its search bar and run it.

                                Sometimes, your device’s privacy settings and network interruption may disrupt the installation of availed updates.  

                                These issues can interrupt loading shows, logging into HBO Max, etc.

                                However, updating your application might fix the issue. Follow these steps to update your HBO Max App;

                                Go to the Play Store or App Store.

                                Search for the HBO Max App on the search bar. 

                                Additionally, try restarting your device for better performance.

                                5. Uninstallation Of VPN

                                VPN not only allows you to browse privately but also lets you enjoy international content.

                                It unblocks blocked sites, enhances streaming execution, discards site-blocking protocols, and delivers long-lasting streaming.

                                However, sometimes, VPN on your device disrupts you while running the HBO Max App on your device and turning it off may help you.

                                Follow these steps to turn the VPN off to fix the issue;

                                Go to Settings on your device.

                                Navigate to Network And Internet.

                                Select VPN and Turn it OFF. 

                                6. Clear Cache And Cookies

                                If the HBO Max App does not load on your device, the issue may be with your device rather than the App.

                                Sometimes, the App’s Cache and cookies may cause issues if you reboot the device.

                                You can clear unnecessary Cache and cookies to fix the issue. Follow these steps to clear them;

                                Open the Settings App.

                                Select Apps & Notifications. Search for HBO Max, and tap on it.

                                Select Storage & Cache and tap on Clear Cache.

                                Furthermore, you cannot clear the Cache if you are an iPhone user. You need to uninstall the App and reinstall it.

                                Similarly, to delete the cookies, follow the steps below;

                                Open your browser.

                                Lastly, if none of these fixes helped you solve your issues, you can kindly report a problem to the help center of the HBO Max App.

                                They will surely help you solve the issue you are having. 

                                What Happened To The HBO Max App?

                                You all might be wondering what has happened to HBO Max; maybe there are lots of questions running through your mind regarding HBO Max. 

                                Well, the MAX App is replacing the HBO Max App. This is also the reason why the HBO Max App is not running.

                                The HBO site notifies with the message: Sorry, HBO MAX isn’t available in your region yet.”

                                According to HBO, the Max App replaced the HBO Max App on May 23, which is the home of HBO.

                                Max provides more features in comparison to HBO Max.

                                It becomes wide-ranged, providing a deeper library of shows to stream, including new-to-you reality, lifestyle, food, and true crime series. 

                                What Happened To My HBO Max App Subscription?

                                As Max replaces HBO Max, you will automatically get updated to Max. Similarly, you will also receive a notification to download the new Max App. 

                                Subsequently, you don’t have to create a new account for Max.

                                The old account for HBO Max applies to Max; the same username and password will work on Max.

                                Moreover, there’ll be no trouble in searching for your favorite HBO shows, movies and other content using Max. You are accessible to all the HBO streaming content.

                                Additionally, there are two additional options to explore on the Max App.

                                Visit the HBO section

                                Add HBO content to your watchlist. 

                                Most importantly, nothing has happened to your HBO Max subscription. The subscription you have for the HBO Max App will work for Max till November 2023. Additionally, you can try Paramount Plus on Smart TV for entertainment.

                                What Are The Subscription Plans For Max?

                                Max comes with different subscription plans and prices, which are listed below;

                                1. Ad-Lite For $9.99/Month

                                This price includes two simultaneous streams with a 1080p HD sound quality resolution of 5.1 surround.

                                2. Ad Free For $15.99/Month

                                This plan differs from the above one, providing up to 30 offline videos.

                                It has 1080p HD resolution and 5.1 surround sound quality in two simultaneous streams.

                                3. Ultimate Ad Free For $19.99/Month (new)

                                This plan offers you four streams simultaneously with video resolution of upto 4K Ultra HD and 100 offline videos with Dolby Atmos sound quality.

                                Read more about the shows you can watch with Max on an HBO Max subscription.

                                The Bottom Line

                                Max App provides you with all the content you have been watching on the HBO Max App.

                                Moreover, the Max App plans to emphasize how appealing it is to children.

                                It will come with a child’s profile as a default feature with every newly signed-up account.

                                I hope this article has helped you find out what happened to the HBO Max App.

                                Continue reading to discover what happened to Dofu Sports App and how to fix the issue.

                                Best Amazon Prime Day 55

                                Last Updated on July 11, 2023

                                If your home entertainment setup is begging for a big upgrade, there are great deals for 55-inch TVs this Prime Day.

                                One of the more popular TV sizes, 55-inch TVs offer a good balance between size, performance, and price and are suitable for all-around use.

                                You can get even more value for the money if you buy your 55-inch TV this Prime Day, which has fantastic deals across the board.

                                Check out our picks for the best 55-inch TV deals this Prime Day. We also listed a few important things to look for when considering your options.

                                Best Amazon Prime Day 55-Inch TV Deals

                                Save $200 NOW!

                                SAMSUNG 55-Inch Class OLED 4K S95C TV

                                55-Inch Class OLED 4K S95C Series, Quantum HDR, Dolby Atmos, Object Tracking Sound+, Q Symphony, Gaming Hub, Motion Xcelerator Turbo Pro Smart TV, w/Alexa Built-in

                                (QN55S95CA, 2023 Model)

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                                Sony OLED 55 inch BRAVIA XR A80K Series 4K Ultra HD TV

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                                Best Deals

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                                LG C2 Series 55-Inch Class OLED evo Smart TV OLED55C2PUA

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                                SAMSUNG 55-inch Class QLED The Terrace Outdoor Smart TV

                                4K UHD Direct Full Array 16X Quantum HDR 32X & Dust Cover The Terrace TV – 55-Inch (VG-SDC55G/ZA, 2023)

                                Best Deals

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                                SAMSUNG 55-Inch Class OLED 4K S90C Series TV

                                Quantum HDR, Dolby Atmos Object Tracking Sound Lite, Ultra Thin, Q-Symphony 3.0, Gaming Hub, Smart TV with Alexa Built-in (QN55S90C, 2023 Model)

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                                SAMSUNG 55″ Class QLED 4K The Frame LS03B Series

                                55-Inch Class QLED 4K Quantum HDR, Art Mode, Anti-Reflection Matte Display, Slim Fit Wall Mount Included, Smart TV w/ Alexa Built-In (QN55LS03BAFXZA, Latest Model)

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                                Sony 55 Inch 4K Ultra HD TV A95K Series and Soundbar Bundle

                                BRAVIA XR OLED Smart Google TV, Dolby Vision HDR, Exclusive Features for PS 5 XR55A95K- 2023 Model w/HT-G700: 3.1CH Dolby Atmos/:X Soundbar Bluetooth Tech

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                                Amazon Fire TV 55″ 4-Series 4K UHD smart TV

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                                Samsung 55-Inch Class Frame Series

                                4K Quantum HDR Smart TV with Alexa Built-in (QN55LS03AAFXZA, 2023 Model)

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                                *Prices are subject to change. PC Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

                                What to Look for in a 55-Inch TV

                                Display Type: LED is cheaper and more suitable for viewing in a bright room. But if picture quality is the most important aspect to you, head straight for OLED, which delivers superior contrast.

                                Refresh Rate: Nothing wrong with 60Hz, but if you want smoother motion while gaming or watching fast-moving content, get a TV with a higher 120Hz refresh rate.

                                HDMI: Look for at least three HDMI ports to avoid the hassle of constantly swapping out cables for multiple devices. Ideally, at least one of the ports is the newer HDMI 2.1.

                                Input Lag: For gaming purposes, you’ll want a TV with extremely low input lag, especially if you mostly play fast-paced games that require quick reactions.

                                Voice Control: If you already have a smart home setup, get a TV that supports Amazon Alexa and other voice assistants for convenient hands-free control.

                                Final Word

                                Hopefully, this buying guide made TV shopping less daunting for you. If you already know what you want for your 55-inch TV upgrade, stop reading right now and check out our selected Prime Day deals above before stocks run out!

                                How To Fix Parental Controls Not Working In Windows 11

                                Windows Parental Controls, also known as Family Safety, is a great feature to help you manage your kids’ computer use. It provides many tools that allow you to set limits and monitor their activities. However, due to some technical issues, the feature may not work as expected.

                                If you’re having trouble with parental controls not working in Windows 11, don’t worry – you’re not alone. Many people have been struggling to get this feature to work properly. Fortunately, there are several solutions available that can help you get this working properly again.

                                In this blog post, we will walk you through various methods through which you can fix Parental Controls not working in Windows 11.

                                Why is Family Safety Not Working in Windows 11?

                                There are several reasons why Family Safety may not be working in Windows 11. Some of the most common causes include:

                                Incorrect configuration settings: If you have accidentally enabled a third-party security tool, it may override the parental control settings. This can lead to the feature malfunctioning.

                                The administrator account has been deleted or disabled: If you have deleted or disabled the administrator account, then this may be preventing the feature from working properly.

                                Corrupted files: If certain files related to the parental control feature are corrupted, the feature may not work as expected.

                                Windows Update issues: If you have recently installed a Windows Update, it may have caused some conflicts with the parental control feature.

                                Fix Parental Controls Not Working in Windows 11

                                If Windows Family Safety is not working in Windows 11, then you can use the solutions given below to fix it.

                                1. Repair Family Safety App

                                The first solution is to repair the Family Safety app. It is possible that some of its core components may be corrupted or damaged, causing parental controls not working in Windows 11. To repair the app, you can follow these steps:

                                2. Switch to the Apps tab on the left pane, and select Installed apps on the right.

                                3. Look for the Family app. You can also use the search bar to find it quickly.

                                6. You will see the “tick mark” next to the Repair button after Windows has finished repairing the app.

                                2. Reset Family Safety App

                                If repairing the Family Safety app does not work, then you can reset it to its default settings. This will clear all the app configurations and revert it back to its original state. You can do this by following the steps given below:

                                3. You will see the “tick mark” next to the Reset button after Windows has finished repairing the app.

                                3. Verify the Microsoft Family Account

                                If the parental controls are not working on the Windows 11 Family app, you need to verify that you are using the correct Microsoft Family Account. It means that you might have signed in with another Microsoft account through which you haven’t configured the parental controls. You can do this by following the steps given below:

                                1. Open your web browser and navigate to this link:

                                2. You will be asked to Sign In with your Microsoft Account.

                                If you are still facing issues with parental controls in Windows 11, then try to update the Microsoft Family app on your child’s device. This will ensure that the latest version of the app is installed on their device and that any existing bugs are resolved.

                                The app usually gets auto-updated on Windows 10/11 devices. If the app is installed on an Android device, simply open the Play Store, search for the Microsoft Family safety app, and tap the Update button if any update is available.

                                Similarly, if the app is installed on an iOS device, search for it on the App Store, and tap the update button.

                                5. Re-Install the Family Safety App on Windows 11

                                If all the solutions mentioned above fail to fix the issue, then you can try re-installing the Family safety app on your Windows 11 device. This will delete all the app configurations and files related to it and reinstall a fresh new version of the app with its default settings.

                                You can do this by following the steps given below:

                                2. Switch to the Apps tab on the left pane, and select Installed apps on the right.

                                3. Look for the Family app. You can also use the search bar to find it quickly.

                                8. Open the app after the installation and log in with the correct Microsoft account credentials.

                                6. Temporary Disable the Windows Defender Firewall

                                It might be possible that the firewall of your Windows 11 device is blocking access to the Family safety app. In that case, you can try temporarily disabling it. This will allow the app to communicate with its server correctly and function properly.

                                You can do this by following the steps given below:

                                3. Enable the Turn off Windows Defender Firewall (not recommended) under both the “Private network settings” and “Public network settings”.

                                Finally, if none of the solutions mentioned above fixes the issue, then you should try updating your Windows 11 device. This will ensure that the latest features and bug fixes are applied to the operating system that might be causing the issues with the parental controls.

                                1. Launch the Windows Settings from the Start Menu.

                                3. Windows will check for and download the available updates.

                                Frequently Asked Questions

                                What is Microsoft Family Safety App?

                                Microsoft Family Safety is an app that parents can use to monitor and control their children’s online activity. It provides parental controls for Windows 10/11 devices, Android phones, and iOS devices.

                                How do I fix Microsoft Family Safety not working?

                                If you are facing issues with the Microsoft Family safety app not working on your Windows 11 device, then try applying the fixes list in this article for the resolution.

                                How to set up parental controls on Windows 11?

                                To set up the parental controls on Windows 11, first, you need to create your child’s Microsoft account and configure the controls from your account. You can do that from the web or the dedicated Microsoft Family Safety app.


                                Microsoft’s parental controls are a great way to keep your children safe, but sometimes they can stop working, and it can be frustrating to get it back running. In this article, we looked at some troubleshooting tips that you can use if Family Safety not working in Windows 11.

                                Try using these steps one by one to resolve the issue. If you’ve tried all the steps mentioned above and are still experiencing issues with parental controls, then it’s best to contact Microsoft support for further assistance.

                                How To Use Restrictions As Parental Controls On An Iphone, Ipad, And Ipod Touch

                                If you plan on giving an iPhone, iPad, or iPod touch to a child, take a moment to set up some very basic parental controls on the device by using the Restrictions feature of iOS. It only takes a minute to configure, and this will prevent the access of inappropriate content, avoid mature themed media, prevent in-app purchases and incidental charges, disable the ability to download and install new apps, plus prevent the removal of apps that have already been installed on the device.

                                Prevent Installing & Deleting Apps, In-App Purchases

                                Open Settings and go to “General”, then to “Restrictions”

                                Tap “Enable Restrictions” and set a passcode to control access to the restrictions panel

                                Under ‘Allow’, toggle the following to OFF: “Installing Apps”, “Deleting Apps”, “Explicit Language”, and adjust other apps and settings as necessary

                                Scroll down to “Allowed Content” and flip “In-App Purchases” to OFF

                                Restrict Inappropriate Content by Age Rating

                                Still within the “Restrictions” settings, look under ‘Allowed Content’ and tap on “Music & Podcasts” and turn Explicit to OFF

                                Toggle “Movies” and “TV Shows” to age appropriate settings (G and PG are perhaps most common, or consider turning the feature off completely)

                                Go to “Apps” and choose age appropriate settings, note that some standard apps like third party web browsers may be rated as “17+” because they could be theoretically used to access adult content

                                app removal in general are highly recommended.

                                Content restrictions can be defined by age to determine what is appropriate and what is not, this will impact what type of media can be viewed on the device:

                                Optionally, you may want to adjust Location Settings as well, though it’s best to be targeted with this and turn off geotagging with apps like camera and photos. Turning off all Locational functionality is often undesirable because it prevents the meaningful usage of apps like local encyclopedias, weather, maps, and those relentlessly fun and educational starry night apps.

                                These options are the same in practically all versions of iOS, though you will find past versions of iOS may label the Restrictions settings as “Parental Controls” instead. Additionally, iOS 7 includes an option to limit certain web content by age level as well.

                                These options are the same in practically all versions of iOS, though you will find past versions of iOS may label the Restrictions settings as “Parental Controls” instead. Additionally, iOS 7 includes an option to limit certain web content by age level as well.

                                Going further, you can also hide unwanted apps like Safari, App Store, iTunes, iBooks, FaceTime, or going so far as turning off all third party apps, and even disable the camera if you don’t want it to be used at all.

                                Finally, there’s the option of using Guided Access to lock an iPhone, iPad, or iPod touch into a single application and prevent it from being quit. We like to refer to Guided Access as Kid Mode because it’s incredibly effective at keeping even the most curious youngsters from accidentally exiting out of an app or doing something undesirable on the device, and it can make for an excellent quick way to hand an iOS device off to a young one without worrying about accidental usage. Nonetheless, Guided Access is no replacement for using effective restrictions to prevent improper use of a device, and the features are best used separately with full understanding of their limitations and benefits.

                                These quick setup tips come to us from Mrs Anderson (thanks!), a teacher with a handful of iPod touches in their classroom. Obviously this is useful outside of educators as well, and many parents, grandparents, babysitters, brothers, sisters, just about anyone, should find some useful tricks here if they’re going to be sharing an iOS device with kids.


                                How To Fix Amazon Prime Video Error Codes 1060 And 9074

                                In today’s post, we will identify some potential known causes that can trigger the video streaming service Amazon Prime error codes 1060 and 9074, as well as provide the possible solutions you can try to help remediate the issue as it relates to the two aforementioned error codes.

                                Amazon Prime Video error code 1060

                                Due to network inconsistency, you might receive the following error message when you try to access Amazon Prime on Windows 10 or any other streaming device:

                                Ensure your device Is connected to the Internet and then select Retry. If the connection works, but you are still seeing this message, restart the app or contact Amazon Customer Service at chúng tôi Error Code: 1060

                                If you’re faced with the Amazon Prime Video error code 1060, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

                                Reboot or reset your router/modem

                                Switch to ethernet (cabled) connection (if applicable)

                                Verify you meet minimum bandwidth requirements

                                Remove Proxy server or uninstall VPN client (if applicable)

                                Let’s take a look at the description of the process involved in relation to each of the listed solutions.

                                1] Reboot or reset your router/modem

                                It is possible that there might be a configuration issue with the internet modem/router that you are using. In this case, you can most likely resolve the problem by rebooting or resetting your networking device (modem or router).

                                To perform a router/modem reboot, simply use the dedicated On/Off button twice. Press it once to turn the device off, then wait at least 30 seconds before pressing the button once again. This will ensure that the power capacitors are drained.

                                You can achieve the same thing by unplugging the power to your internet device. Then wait for at least 5 minutes and plug in the modem/router and wait for the connectivity light to start blinking.

                                If the Amazon Prime Video error code 1060 persists, you’ll need to perform a router reset. But keep in mind that this operation will reset your custom login credentials (from your router page) and any custom network settings that you established.

                                To perform a reset on your networking device, use a sharp object (like a toothpick or a needle) to reach the reset button on the back on your router or modem. Press it down and keep it pressed for a minimum of 10 seconds – or until you see that all of the front LEDs start flashing at once.

                                After the reset operation completes, try streaming content on Amazon Prime. If the issue is still not resolved, continue with the next solution.

                                2] Switch to ethernet (cabled) connection (if applicable)

                                It’s known that Amazon Prime is the most bandwidth-demanding streaming service (especially on Smart TVs). Due to the fact that it always tries to force HD playback (even on limited bandwidth) on Smart TVs, you might expect to see the error code 1060 when connected to a Wi-Fi network with a limited signal. It’s entirely possible that you see the error because your network is not strong enough to sustain HD quality streaming.

                                In this case, one way to resolve the issue is to switch to an ethernet (cabled) connection. Additionally (if a cable is not an option), you should consider getting a Wi-Fi expander to ensure that you have enough signal to sustain HD playback.

                                If the issue is still unresolved, you can proceed with the next solution.

                                3] Verify you meet minimum bandwidth requirements

                                Even though Amazon Prime only requires 900 Kbps to stream, this only applies to small screens (Android, iOS) and desktop (PC, Mac). However, if you try to stream Amazon Prime from a Smart TV (or using Chromecast, Roku, etc.) the bandwidth requirement is 3.5 Mbps.

                                If you’re on a limited plan, there’s a chance that your current ISP is not providing you with enough bandwidth to use this service. In this case, you can run a test speed of your Internet connection to see if you meet the minimum bandwidth requirement on your device.

                                4] Remove Proxy server or uninstall VPN client (if applicable)

                                Similar to Netflix, HBO Go and DisneyPlus, Amazon Prime is becoming a lot more pro-active in preventing VPN and Proxy users from streaming content.

                                Users are reporting that Amazon Prime can detect if you’re using a Proxy server and it’s capable of detecting a wide selection of VPN clients as well. This might be causing the Amazon Prime Video error.

                                So if you’re using a Proxy server or VPN client and you have previously confirmed that you have enough bandwidth to stream from this service, you can try uninstalling your VPN software via the Programs and Features applet in Windows 10 or remove any proxy server from your computer and see if that resolves the issue.

                                Amazon Prime Video error code 9074

                                You might receive the following error message or something similar when you try to access Amazon Prime on Roku, Windows 10 or any other streaming device:

                                Error Code: 9074. Request ID: 36513a92-2ca1 -11 e8-843e-b928800f3d01

                                This error message occurs due to a number of different reasons. Some of them are listed below (all of them might not be applicable to you).

                                Technical difficulties whereby Amazon Prime Video is facing issues at the backend server.

                                Service Outage.

                                Channel configuration issues if you are using Roku to stream Amazon Prime and are using a channel.

                                Roku in error state: If you use Roku to stream Amazon Prime Videos, it will most probably be added to your Amazon Account Management.

                                Device in error state whereby any of the devices (including Roku, internet router, TV, etc.) are in an error state.

                                Internet sharing.

                                VPN and proxies.

                                If you’re faced with the Amazon Prime Video error code 9074, you can try our recommended solutions below in no particular order and see if that helps to resolve the issue.

                                Check Amazon Prime Video status

                                Power cycle all your device

                                Remove Proxy server or uninstall VPN client

                                Reset Channel in Roku

                                Deregister Roku device from Amazon

                                Let’s take a look at the description of the process involved in relation to each of the listed solutions.

                                1] Check Amazon Prime Video status

                                Amazon (like all other streaming services) also has some downtime where it is either undergoing maintenance or is facing some technical difficulty that you basically can’t do anything about.

                                This solution requires you navigate to Down Detector and check Amazon Prime Video status. The resolved issues are also usually listed there along with the date and time.

                                If the status is OK but you still encounter the Amazon Prime Video error code 9074, you can continue with the next solution.

                                2] Power cycle all your device

                                This solution requires you power-cycle all the devices including Router, TV, Roku device, etc.

                                Here’s how:

                                Turn off every device properly.

                                Now, take out the power outlet of each device and press and hold the power button for at least 10-15 seconds.

                                Release the power button after the prescribed time and let the devices be for around 10 minutes.

                                Next plug everything back in and start your devices.

                                You can now navigate to Amazon Prime Video and check if error code 9074 has been solved. If not, continue with the next solution.

                                3] Remove Proxy server or uninstall VPN client

                                If you are using any type of VPN or Proxy, make sure that you uninstall or remove them respectively, and then try connecting to Amazon Prime Video without enabling anything and see if the error code 9074 is resolved.

                                Also, if you are using an internet connection of organizations or public places, make sure that you switch from the public network to a private network and check if the issue persists.

                                Another thing to try is disconnecting all other devices which are currently connected to the network connection which is also being used by your Roku device.

                                If none of these actions helps, you can try the next solution.

                                4] Reset Channel in Roku

                                If you are using Roku to stream Amazon Prime Video, you’re most likely would have added a channel to access the platform. There are problems with channels as you add them manually and when adding manually, there are chances of the configuration not being set properly. In this case, you need to navigate to your Roku settings and remove the Amazon Prime Video channel from there. Then restart your Roku device and add the channel again and check if the error code 9074 is resolved.

                                Do the following:

                                Navigate to your Roku Channel Menu and navigate to Prime Video’s channel.

                                After removing the channel, restart your device.

                                After restarting, navigate to the Channel Store and search for Prime Video.

                                If the issue persists, continue with the next solution.

                                5] Deregister Roku device from Amazon

                                At this point, there is a possibility that there is some problem with your Amazon account on your Roku. You log into Amazon separately and additional features and configurations are then downloaded accordingly. However, sometimes the account settings in your Roku device for Amazon might get corrupt and cause several issues.

                                In this solution, you need to navigate to your Settings and deregister your Roku device from your Amazon account and later on add it back again using the same steps in reverse order.

                                Do the following:

                                Navigate to Amazon’s official account page and open your Settings.

                                Once you get to Settings, navigate to Digital Content.

                                Here all the devices connected to your account will be listed.

                                Now restart your Roku device and navigate to Prime Video.

                                After, select the menu of Help and Settings.

                                Restart your Roku device again. Now try adding your Amazon account again and then add the Amazon channel.

                                Once done, check to see if the Amazon Prime Video error is resolved.

                                If none of the troubleshooting steps outlined in this post for Amazon Prime Video error code 1060 and 9074 doesn’t help you, you may need to contact your device manufacturer, ISP or Amazon Support for assistance.

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