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Sometimes when you open Outlook, the program seems to be loading but doesn’t open at all. This is a common problem that many users face across all versions of Outlook.
Usually, factors like corrupted files, hardware acceleration, and more can cause Outlook to stop responding. So, let’s explore the causes further and how to fix Outlook getting stuck on loading profile:Why Does Outlook Get Stuck on Loading Profile?
Add-in applications and extensions
Corrupt data files
Weak internet connection
Here is a list of why Outlook is stuck on loading profile:How to Fix Outlook Getting Stuck on Loading Profile on Windows?
Let’s look at some of the ways to fix Outlook getting stuck:Disable Add-in and Extensions
External add-in applications and extensions, such as Skype, Teams are external to Outlook, which can cause interferences in the system.
In order to know whether add-ins and extensions are causing the issue, you need to open Outlook in safe mode. This is because safe mode does not include add-ins and extensions while operating. To open Outlook in safe mode, please follow the steps below:
If your Outlook works fine after this, the issue is due to certain add-ins and extensions. To open Outlook in normal mode, disable all the add-ins in the safe mode. To do this, please follow the steps below:
Relaunch the Outlook in normal mode. Now you can start enabling the add-ins one by one and see if a certain add-in causes the issue. Once you find it, you can disable that certain add-in and again check to see whether Outlook works in the normal mode.Repair Outlook Data Files
If Outlook has corrupt data files, it can prevent the application from loading. Outlook comes with an inbuilt Inbox Repair Tool that diagnoses and repairs corrupt data files related to Outlook. Before using the tool, you might want to back up some of the important files just in case. This option is also available during the process of repairing the files. Once the backup is done, please follow the steps below:Create New Profile
Creating a new profile also creates a new PST file. If you do not have time to repair the corrupt files with the steps below, you can just create a new profile. Here’s how you can do it:Microsoft Support and Recovery Assistant
You can also install the Microsoft Support and Recovery Assistant. The application detects issues and offers solutions. You can install it from Microsoft’s official website.Close All the Office Processes
Sometimes just restarting Outlook and closing other office-related software helps to clear away glitches that may prevent Outlook from loading. This step is also necessary before running any repairs. In order to close all the Office processes, please follow the steps below:Disable Outlook Presence Features
In addition to closing all the office processes, you can also disable Outlook presence features to ensure that all the outlook related programs and features are closed. To do this, please follow the steps below:Disable Compatibility Preferences
All versions of Outlook are fully compatible with Windows so there is no reason to enable compatibility preference. Instead, sometimes compatibility preferences do not support Outlook which can prevent it from loading. In order to disable compatibility preferences, please follow the steps below:Disable Hardware Acceleration
Hardware acceleration allows the computer to offload some of CPUs tasks to other hardware that can perform the activity better. As such, the tasks run faster. However, sometimes this can overheat the system and cause more harm in the system’s operations. In order to disable hardware acceleration please follow the steps below:Update Windows
Outdated Windows can impact the overall performance of your system, one of which may be preventing Outlook from loading. In order to update Windows, please follow the steps below:How to Fix Outlook Getting Stuck in Mac
Your Mac can have the same issue of Outlook getting stuck due to similar causes such as corrupted profiles and lack of updates. Follow the steps below to address these issues.Update Outlook
In order to update Outlook, please follow the steps below:Update Add-ins
You should also make sure all the add-ins and extensions are up to date. In order to update the add-ins, please follow the steps below:Create New Profile
To create a new profile for your Outlook in Mac, follow the steps below:
Try opening the Outlook with the new profile, if it opens then the issue lies with the previous profile. For this, you need to rebuild To fix this, follow the steps below:
Go to the search button located on the top right corner.
Paste ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data.
A data file should open.
Scroll to find Outlook.sqllite and drag the file to your desktop.
Open Outlook with the original profile.
Outlook will inform “there is a problem and Outlook needs to rebuild”.
Follow the onscreen instructions.Update Mac
To check for updates and install them, please follow the steps below:
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After starting your computer, the BIOS runs a Power On Self Test (POST) to check all the hardware components. And if they are working properly, the BIOS looks for the boot loader in order to load the operating system (OS) and handle your PC’s control to this software.
During this transferring process, you will see the boot screen on your display. But if the screen gets stuck on the boot screen, it means the BIOS can’t handle the control to the OS.
Although it indicates that the computer passed the POST test, some hardware errors may still be responsible for the issue.
In case, the screen says to press a certain key to boot into setup, do so. After that, select the option to exit while saving changes even if you haven’t made any changes. If you continue to see the boot screen, cannot press the key or the option is not available, move on to following solutions.
The first method you should try is to remove all your peripheral devices and then power up your PC. Sometimes, such devices can affect your boot-up processes.
For instance, the boot priority configuration on your BIOS may be set to boot from the network or a USB device before the default storage device. In such cases, your PC can get stuck while looking for the OS from such systems if you have connected an Ethernet or a USB storage device respectively. At other times, the external device itself may have issues.
Your motherboard circuit contains many capacitors, whose main job is to hold charge to facilitate a smooth flow of current. However, such charges prevents your hardware from properly restarting. This can cause some system issues, especially after power failures or hard resets.
In such situations, you need to power cycle the computer to drain all the capacitor charge and properly refresh your hardware components.
Remove the power cable from the PC along with all peripheral devices.
For a laptop, you need to remove the battery as well. If it has internal batteries, unscrew the back panel and open it using a prying tool. Then, detach the battery cables and unscrew them if necessary.
Then, reinsert the power cable only, not the peripherals. You also need to reconnect the batteries on the laptop and reassemble it properly.
Power up the computer and see if it passes the boot screen.
If you need to power cycle your PC every time to get it to work, or if you need to power cycle the PC multiple time before being able to boot once, some capacitors on the motherboard may have blown. And it is also possible that the motherboard is failing in other ways.
In such cases, you need to take your PC or motherboard to a hardware specialist and have them repair any failed components.
Misconfigured BIOS configuration is also another cause of this issue. We already discussed how improper boot priority settings can be responsible. But some other settings can also cause similar issues.
If you can access the BIOS, you can easily select the corresponding option to reset your BIOS and resolve the issue. Otherwise, you need clear CMOS memory from your hardware end, which is the same as resetting BIOS settings.
Removing and reinserting the CMOS battery resets its memory. However, some devices also have backup CMOS due to which this method of reinserting the battery doesn’t work. So it’s better to use the motherboard jumper instead.
Disconnect all power sources on the PC.
If not, open the side panel or the back panel (if laptop) after removing all the screws holding it in place. You may need to use a prying tool to remove the laptop’s case.
It should usually contain three pins where two are connected using a jumper cap. Take out the jumper and use it to short the other two pins to clear the CMOS (you may also see which pins you need to short on the motherboard).
Leave it there for 10-15 seconds and put the jumper back in the original place.
If the jumper cap is not there, try not to use other conductive materials to short the connection. Instead, go to a local electronic store to buy a new one.
It is also possible that you are experiencing the issue while the system is trying to find an operating system to boot from. Issues with the storage drive are very likely in this case and you can check it by using a bootable media.
First, create a Linux Live USB or a Windows To Go Media using Rufus and boot using this media. If it doesn’t work, it’s more likely that your motherboard is not working properly. However, if your computer boots properly through such media, it indicates the following possible causes for the above error:
PC not detecting the storage drive with the OS partition
PC not recognizing the OS in the storage drive.
So, after booting to the media, use it to check if the system detects the storage drive or not. If it does, you need to clean install Windows to resolve any issues within. If not, it indicates a hardware issue. In such a scenario,
Disconnect all power sources on the PC.
Open the side panel on the PC after unscrewing it. If it’s a laptop, you need to remove all screws from the back panel and open it using a prying tool.
Some laptops come with many panels that cover different hardware components. In such a case, you simply need to remove the one over your storage device.
Unscrew the device from the case of the motherboard. Make sure not to touch the circuit parts with your hands unless you are wearing an antistatic band.
Reinsert them again after cleaning the ports using canned air or an ESD brush and reassemble everything.
Power up your PC and check if the issue resolves. If not, open the PC again, take out the storage devices and try connecting them with other computers. If they don’t work there as well, they are damaged and you need to replace them. Otherwise, your motherboard is responsible for the issue and you need to replace it.
The above error can also occur if your RAM sticks or slots are not functioning properly. This situation is actually quite easy to diagnose as RAMs are the easiest hardware part you can replace on your system.
Disconnect all power sources on the PC.
Open the side panel of the PC or the back panel of the laptop after unscrewing it.
Clean the sticks using rubbing alcohol and microfiber cloth and the slots using compressed air or an ESD brush.
First, try booting up your PC without any RAM (after reassembling everything else) and see if the same issue continues. If yes, the RAM is not responsible and you can move on. Otherwise, you need to troubleshoot this hardware component.
Try inserting the RAM sticks one at a time to separate DIMM slots and check if your PC boots every time. You can also try using the RAM on other devices or other RAM on your PC if applicable.
If you determined any faults with the RAM, you can naturally resolve the issue after replacing it with a functional one. If any of your slots are responsible, we recommend seeking help from a technician to replace them as it is a more delicate process.
You can also encounter this issue in rare situations if your Power Supply Unit (PSU) is not working properly. In such cases, sometimes, you won’t see the boot screen at all after powering up the system, and sometimes you do.
You can also check the PSU using the paperclip method or multimeters to make sure the issue is with the PSU. Then, you need to replace it to resolve your issue.
If the PSU is not responsible and all previous methods did not help, your motherboard is not working properly. And similar to the above, you need to replace it as soon as possible.
Akisp11.dll Missing? Here’s How to Fix It Corrupted system files could be the reason for the issue
The DLL file could be missing or have got corrupted if your Windows registry files are broken or your computer has a virus.
This guide will discuss some expert-recommended solutions to restore the DLL file.
INSTALL BY CLICKING THE DOWNLOAD FILE
For fixing DLL errors, we recommend Fortect:
This tool will replace the damaged or corrupted DLLs with their functional equivalents using its dedicated repository where it has the official versions of the DLL files.
Download and Install Fortect on your PC
Launch the tool and Start scanning to find DLL files that could be causing PC problems
Fortect has been downloaded by
readers this month.
Akisp11.dll is an executable Dynamic link library file developed by some third-party developer. This DLL file could be useful to run some apps smoothly on your computer.
If you are facing the chúng tôi missing error, this guide can help. We will cover tested solutions to restore the missing DLL file and enhance system performance.What causes the chúng tôi missing error?
This DLL file could be missing due to various reasons; some of the common ones are mentioned here:
Incorrect installations – If any applications using the DLL file are incorrectly installed, you might face this error. You need to check for any recently installed apps and reinstall them.
Malware infection – A virus or malware, if present on a computer, can corrupt your system files, including these files. You must use an antivirus tool to remove the infection.
Faulty programs – If the software or program using the DLL file is corrupted, you can encounter this error. Reinstall the app causing the issue to resolve the problem.
Registry issues – If the registry files of your computer are broken, deleted, or corrupted, you might face various issues, including this one. You must use a registry fixer tool to fix the problem.
Now you know why the DLL file is missing, let us find out how to recover it.What can I do if chúng tôi is missing?
Sometimes, restarting your computer could fix the issue.
Reinstall the program which shows you the error.
Ensure there is no pending Windows update.
Expert tip:1. Run a DLL fixer
DLL files are essential components of Windows OS and could cause issues if misplaced or deleted. To restore them and fix the problem, you need a DLL fixer.
These file repair tools have an extensive database of DLL files, registry entries, and more to help you with several system errors.
Some DLL fixers like Fortect can help you restore third-party DLL files like chúng tôi resolving the conflict between third-party programs and the Windows operating system.2. Run SFC & DISM scans 3. Run a full scan using Windows Security 4. Use a reliable source to download the DLL file 5. Perform a System Restore
Are you troubled by missing DLL files on Windows 10? We recommend you read our guide and discover expert tips and solutions to fix the issue and get your system back on track.
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In such case, you should install applications to view this preview. If you haven’t downloaded it yet, make sure to download it before moving on to the following steps.
If this doesn’t work, read this article to find the causes and its solution for Outlook preview not working issue.
It is very hard to pinpoint the causes for your outlook preview not working, but the fixes for this issue are quite easy. We have gathered some issues that might be the culprit for your preview not working.
Disabled Attachment Preview: When your Attachment Preview is not enabled, you won’t have access to your email preview.
Windows firewall Service Not Running: if your Windows firewall service is disabled, you might receive a message saying, “This file cannot be previewed because of an error with the following previewer” while previewing the email.
Issue With Preview Panel: Sometimes, when there is a problem setting the view tab, you might face a slight issue in your preview panel. This might make you think your preview is not working in your Outlook.
Previewer Not Installed: If you don’t have the proper application downloaded on your computer to view the mail, you won’t be able to open it.
Sender Sent Older File Extension Type: If the sender has sent you an old file extension type of email, you might not get to see it on the preview.
There are many options for you to solve this issue but before we move on to these steps, make sure you are aware of what changes you are bringing to your outlook. Here’re some of the solutions to fix the problem with your Outlook preview.
There are previewers like HTML previewers, Microsoft previewers, and so on that lets you preview your mail on Outlook. However, if they don’t have the excess to show the previews, you won’t be able to see it.
To enable the previews, follow these steps:
After following these steps, restart your Outlook and see if the preview is working or not.
When your Windows Firewall Service is disabled, you might not be able to preview documents in your Outlook. An error message saying, “This file cannot be previewed because of an error with the following previewer” may appear.
Here’re the steps to enable the Firewall service:
Following these steps will enable the Windows Firewall Service on your computer, which might have been the cause of your issue.
If nothing works, you can always update your MS office to the latest version to get rid of such glitches on your Outlook.
Here’re the steps:
This could be another option to solve your Outlook preview not working issue.
Disabling the protected view is not a permanent solution; however, it lets you see the preview on your Outlook. Using this as a one-time thing would be a better idea. If you turn Protected View off, it won’t protect or give security to your device from the harmful files you might receive in your Outlook.
Follow these steps:
Make sure to enable it all once your outlook preview starts working.
If the document is not opening, try optimizing the user interface for compatibility. Open your previewer, i.e. MS Word, Excel, etc., and follow these steps to fix your issue.
You can use this method for all different applications prior to trying to preview documents in outlook.
A registry is a folder of settings and information related to the installed software and hardware documents stored in Windows. Error on the registry can cause your preview to not function so make sure to backup registry before moving further. In such cases, you can try changing the Value Data.
Restart your computer after following these steps, and recheck if it’s working now or not.
If you can’t see previews on your Outlook or it keeps on glitching, you can simply reset the view under the view tab. Along with changing the outlook view, you can also change the layout of the preview panel, which could be the cause of your issue
It shows the email in the reading panel beside or below the preview. This might be handy when the email doesn’t open in another tab.
The Internet Recovery mode on Mac acts as a last resort when all other recovery options fail. However, it can sometimes stop working. In such a scenario, you may experience a grey screen, or the globe icon keeps revolving.
Generally, it occurs when your internet connection is not working properly or is too slow. Likewise, a corrupted or deleted Recovery partition on the drive can also cause the problem.
To help you fix the problem, we will introduce you to the probable causes and the methods to fix the issue.
If the Internet Recovery is not working on your Mac, it might be because of these reasons:
Bad internet connection
Mac is operating on pre-Sierra OS.
The corrupted or deleted Recovery partition on the drive.
You can fix the Internet Recovery problem by creating a bootable installer and using it in the Terminal app. Likely, resetting some Mac settings such as PRAM, NVRAM, and SMC also helps.
You can find a detailed and step-by-step guide to these fixes below.
While using the Internet Recovery mode, the internet will play a great role since the system needs to connect with Apple’s server. Whether you are using Wi-Fi or an Ethernet cable, make sure that the internet is working fine, and the speed is good. If the internet is lagging and is slow, the download process will consume a lot of time.
So, you can check the internet connectivity on your other devices and make sure it is working fine. Otherwise, you can restart the router to restart the router’s power cycle.
To commence the Internet Recovery mode on your Mac, you need to use the correct method. To do so,
When you face the Internet Recovery problem on the Mac, one of the most reliable solutions would be to troubleshoot via a bootable installer. The method only requires you to enter a single command on the Terminal app. For that, you will have to enter createinstallmedia in the Terminal app.
The createinstallmedia command varies based on the macOS version on your Mac. You can check it on Apple’s official site.
You can follow the steps below to create and install a bootable installer on your computer.
It is handy to know that resetting the PRAM can solve apps and software problems. It can also help with the Internet Recovery problem.
Here’s how you can reset the PRAM on your Mac.
Sometimes, the problem can arise when there are some internal issues in the system. So, you can reset the NVRAM by following these steps.
Shut down your Mac.
Then, when the computer is fully shut down, switch it back on by pressing the Power button.
Now, you need to press and hold the keyboard’s Command, Option, P, and R keys collectively as the Mac starts up.
You can release the keys once the system starts up. Make sure to listen carefully to the Startup chime sound. For newer models, do this until you see the Apple logo vanish for the second count.
Doing so will successfully reset the NVRAM on your Mac.
SMC handles essential functions such as power options, system indicator lights, etc.
So, the problem with SMC can also create the issue we are talking about. Thus, you may consider resetting the SMC.
Shut down your Mac.
Unplug the computer’s charger and then eject the battery.
For about 5 seconds, keep holding the power button.
Now, insert the battery back into the Mac and plug the charger into your computer.
Switch off your Mac.
Then, close the Mac lid. Leave it closed for about Half a minute.
Next, switch on the computer.
If you have a Hotmail or Live email account that you primarily use, chances are that you have its app installed across all the devices you own. Mac users will find the dedicated client for Outlook helpful as it supports real-time email delivery, online archive, cross-platform syncing, and more.
One feature that goes unnoticed is the app’s native search tool that uses your Mac’s Spotlight feature to find what you’re looking for. If you can’t use this search function for some reason, the following post should help you understand what might be going wrong with Outlook on your Mac and how you can solve it on your own.
Why is Outlook Search not working on Mac?
If you’re receiving a “No Results” message or are unable to use the search feature with Microsoft Outlook 2023 or Microsoft Outlook 2011 on your Mac, then there are a bunch of reasons why that could be happening. These include:
Spotlight’s indexing isn’t complete for Outlook search to work.
The profile or identity name on your Microsoft Outlook account has special characters that may be preventing Spotlight from indexing your Outlook search results.
The Profiles or User Data folder isn’t at the right location on your Mac.
Mac’s Spotlight has added your Outlook profile or identity to its Privacy tab that’s preventing indexing at a certain location.
Outlook search isn’t working because Spotlight Search on the Mac is corrupted.
How to Fix Outlook Search Not Working on Mac
When the search functionality isn’t working or yielding any results inside Microsoft Outlook on a Mac, the following fixes should help resolve the issue.
Method #1: Remove your Outlook Profile from Spotlight Privacy
The first thing you can do to fix your Outlook Search is to check whether your Outlook profile or identity has been prevented from getting indexed by Mac’s Spotlight function. If you had previously added your profile folder or its parent directory to Spotlight’s Privacy section, then you won’t see any results inside Outlook search.
To resolve this, open the System Preferences app on your Mac from the Dock, Launchpad, or Applications folder.
Inside System Preferences, select Spotlight.
This should remove your Outlook profile from this section and your Mac should now be able to search for stuff inside Outlook.
Method #2: Remove special characters from your profile name
Microsoft Outlook won’t be able to search for content inside your account if your profile name has a special character inside of it. To check and remove special characters from a profile name on Outlook, you first need to locate the Outlook Profile Manager on your Mac. For this, open the Finder app and find the Microsoft Outlook app inside the Applications folder.
On the next screen, open the Outlook Profile Manager application.
Inside Outlook Profile Manager, you should see the list of profiles you’ve loaded onto the Microsoft Outlook app. Here, check if the profile you’re using has a special character to its name under the ‘Profile Name’ section. To edit this name and remove special characters from it, press the Enter key on your keyboard.
Now, type the modified name you want to set for this profile by removing the special character and then press the Enter key to confirm the changes.
Once done, you can close the Outlook Profile Manager and check if the Outlook search is working.
Method #3: Check if your Outlook profile is stored in the correct location
In the tiny window that appears, paste this directory address (~/Library/Group Containers/UBF8T346G9.Office/Outlook) and press the Enter key.
Next, check if your current profile is visible inside it and matches that of the profile name inside the Outlook Profile Manager from Method #1. If not, look for the name of the Outlook profile from your Mac and paste its contents inside the Outlook 15 Profiles folder.
Method #4: Relocate your messages to a new Outlook folder
Outlook search may have a hard time indexing your folder if there are a bunch of emails and other data inside one specific folder on your account. To make indexing work better, you can move some or all of your messages from one folder to another so that Spotlight is able to reindex it.
Now, name the new folder.
After this, go to the folder you want to move content from and select the messages you want to relocate.
The selected messages will now appear inside the new folder on Outlook.
Method #5: Reindex your Outlook database
If none of the above steps work, you can try to reindex your Outlook database for the search function to be accessible again. For that, open the Terminal app on your Mac and enter the following command.
For that, enter the following command inside the Terminal window and press Enter.
In the command above, you will have to replace
Spotlight should start reindexing your Outlook database and once done, you should be able to use the search functionality inside the application.
If you installed Outlook from the App Store, you can open the App Store and go to the Updates tab from the left sidebar to check for any new versions of the Outlook app.
Method #7: Delete your Outlook profile and add it again
This will create a new profile with the name “Profile 1” on the screen. You can rename it with your preferred name here.
Inside Outlook Preferences, select Accounts.
You can check if Outlook search is working on your Mac.
That’s all we have on fixing the Outlook search not working issue on a Mac.
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