Trending December 2023 # Ethernet Not Working On Ubuntu? Here’s 7 Proven Fixes # Suggested January 2024 # Top 15 Popular

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When it comes to uninterrupted and fast internet access, Ethernet still remains our favorite. And when the Ethernet fails, it is a struggle to get a comparable internet experience.

If you run Ubuntu on your computer and your Ethernet appears to be malfunctioning, there might be several reasons for it. The most probable reason for the issue is the Kernel not supporting the Ethernet adapter. Or, if you have recently installed Ubuntu or updated to a recent version, this is very common.  

We will further discuss this issue and suggest some fixes that might help you resolve the issue. 

The Ethernet can stop working in Ubuntu after a major Kernel update. It appears that some versions of the kernel have the interrupt management issue. This causes the system to not recognize the Ethernet interface. Some other reasons that might disrupt the Ethernet are:

Damaged Ethernet port or cable

Issues with the Ethernet package 

Network configurations

We have already discussed that Kernel issues are the most evident reason the Ethernet not working in Ubuntu. We will suggest the fixes for this problem in the later part of this article. However, we cannot sideline some minor reasons that can bring issues of Ethernet. 

Therefore, the first obvious thing to do is to connect the cable to a different Ethernet port on your router and see if that helps. Also, there might be some temporary glitches in the system that get fixed with a normal system restart.

Moreover, verify that the internet works using the Wi-Fi network. If everything appears to be in check, the Ethernet cable might be the culprit. If you have a spare cable, you might test that as well. 

If none of these solves the problem, try these fixes and check if it brings back your internet.

If the Ethernet is not functioning, it can also be that the port has been disabled. Ubuntu users can easily enable the Ethernet through the terminal. First of all, you have to determine the Ethernet interface using the terminal.

Here’re the steps:

This is a system that manages the network interfaces on Ubuntu. If the Ethernet is not working, it might also have something to do with the Network manager service. Therefore, restarting the service can give you results.

Here’s how you can do it:

Restart the computer at the end of the process. Finally, check the internet to see if the Ethernet works now. 

Linux users are frequently toying with their system configurations and this might also involve the network settings. Reset the network settings to default in case any modified settings have hindered the internet. 

Here are the steps you can follow to reset the network settings. 

# This file describes the network interfaces available on your system # and how to activate them. For more information, see interfaces(5). source /etc/network/interfaces.d/* # The loopback network interface auto lo iface lo inet loopback # The primary network interface auto eno1 iface eno1 inet dhcp

    Change the adapter’s name to the one you found through the ip addr and replace it in place of eno1.

    At last save the file by pressing Ctrl+O on your keyboard.

    Restart the computer at the end of the process. This reverts the network settings to their default. Finally, check the internet to see if the Ethernet works now. 

    The Ethernet might not work if the network drivers are not installed on the computer. To resolve the issue in this case, use this method to identify the network adapter and install the right driver for it.

    Follow these steps:

    As reported by most Ubuntu users, installing stable kernels solved the issue for them. For your convenience, we have given the links to the kernels below. Version 5.9 is found to be more stable and also fixes the Ethernet issues. You can even download the latest updates from the website if you want. 

    Follow these steps to download and install the kernel:

    If you are still unable to fix the Ethernet, try performing system updates. The regular updates of Ubuntu give tons of bug fixes and performance improvements. Follow these steps to perform a system update. 

    You can use the simple GUI update application in Ubuntu or use command lines as well for performing an update.

    For using the software updater follow these steps:

    In order to Update using the Terminal, run this command, sudo apt update && sudo apt upgrade -y

    When the update completes it might get your Ethernet issue fixed and make the internet up and running. 

    The Ethernet problem is most likely to take the blame for the internet outage. However, DNS is also essential for the internet to function correctly. Setting a good DNS server address can make a whole lot of difference in this. 

    Furthermore, you can use Google’s or Cloud fare’s DNS instead of the ISPs to make the internet more stable and secure. If you want a secure one go for Cloudfare’s DNS while you could choose Google’s for reliability.  This might even solve the Ethernet issue for you.

    Here’s how to set a new DNS on your Ubuntu device:

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    Shift Key Not Working? Try These 9 Proven Fixes

    As there are two shift keys on most of the keyboards, you may have trouble using one of them or both. Or the shift key may stop working intermittently. The Shift key mostly stops working when it is stuck. However, the misconfigured keyboard settings also cause this issue.

    If the Shift key on your keyboard is not working, you may have issues using the keyboard in a smart way. You can apply minor fixes like cleaning the Shift keys and updating the keyboard drivers to solve this problem unless there is a hardware damage issue.

    Here, we have compiled a list of 9 fixes you can use to fix when your Shift key is not working. Let’s get straight into them without further delay.

    Almost every keyboard has two Shift keys, one on the left and another on the right. If you have problems using one of them, you can try another and see if the issue persists. If you only have a problem using one Shift key, the key is probably stuck. The case may be different if you can not use any of them. Please move to further fixes below.

    If it has been a long since you last cleaned your keyboards, it is also possible that dust and debris have got inside the Shift key, and the key is stuck. You can use a can of compressed air or a vacuum cleaner to clean the keyboards underneath. If you have mechanical keyboards, you can even use a keycap puller to pull out the keys and look inside to figure out what’s wrong with the key.

    You can also take your keyboard to another PC and check if the Shift key works there. If it works there, a software issue is causing trouble.

    If you have an RGB keyboard or, say, if you are a gamer, you may be using a keyboard-specific remapper tool like SharpKeys or KeyTweak. The settings on the third-party applications may be configured to use the Shift key in a different way. If you are one of the remapper tool users, check the settings. If you can not figure out the settings, consider uninstalling the application.

    If the Shift key still does not work on another PC, a hardware issue is causing it not to work. If possible, you can also get another keyboard, connect to your PC and see. After swapping the keyboards, you can easily figure out whether it is a software or a hardware issue.

    The Shift key may not work as desired if you have a different keyboard layout than the English (US). The Shift key may have a different function assigned in other keyboard layouts. So make sure you have English as the preferred language on your keyboard settings.

    Here’s how to change the language settings:

    Hit Windows + I on your keyboard. It will open Settings.

    Set English (US) in Windows display language.

    You can use the sticky keys feature for ease if you have problems using a Shift key for any shortcut operation. For instance, you may be trying to permanently delete a file by pressing Shift + Del keys on your keyboard. If you are unable to press those two keys together, the sticky keys feature is for you.

    Follow these steps to enable the sticky keys:

    Hit Windows + I keys on your keyboard to launch Settings.

    Scroll down on the right pane and choose Keyboard.

    Filter keys are the accessibility feature provided by Windows that instructs your OS to disregard repeated keystrokes from your keyboard. You can specify time the keyboard has to wait before accepting quick or unintended keystrokes. When enabled, this feature can invalidate the pressing of the Shift key, and you may run into a problem.

    Here’s how to disable the filter keys:

    Windows has a keyboard troubleshooting tool that is used to find and fix any issues in the keyboard. You can try running it and see if it diagnoses the cause of why your Shift key is not working and probably fixes it.

    Here’s how to run the keyboard troubleshooting tool:

    Select System from the left section and then choose Troubleshoot in the right pane.

    Corrupted or outdated keyboard drivers are another reason certain keys on your keyboard stop working. If your Shift key is not functioning, you can update or reinstall the keyboard and see if the problem persists.

    Here’s how we can update the keyboard drivers:

    Press Windows + R key simultaneously and open Run.

    Type devmgmt.msc and press Enter. It will open Device Manager.

    Expand the Keyboards menu.

    If updating did not work, try reinstalling the keyboard driver. Uninstalling your keyboard from the system and restarting will install a fresh copy of keyboard driver, thus fixing any issues.

    Here’s how to reinstall your keyboard:

    Follow the same steps up to step 3 as mentioned above.

    Confirm uninstall in the next dialog box that appears, and then restart your PC. Your PC will have a fresh copy of keyboard driver installed after a restart.

    Tv Sound Not Working? Here’s 10 Proven Ways To Fix It

    If your TV sound is not working as expected, it is likely that the built-in TV speaker is damaged. Sometimes, you may get crackling or popping sounds on your TV or no sound at all.

    The TV sound normally stops working due to misconfigured audio mode or faulty connection cables. In the worst case, the problem with the audio hardware on your TV may also result in this issue.

    Here, We have compiled a list of 10 fixes you can apply when facing a sound problem on your TV. Let’s dive straight into them.

    The first thing you must check when you don’t have sound on your TV is to change the TV channel. The TV channel may be broadcasting only the picture, and you may get confused, thinking of it as a problem with your TV sound.

    Check if the sound problem exists in other channels as well. It is an issue with your TV if you don’t get sound on any channels. Else, you are good to go. Sometimes, there may be faults from the cable operator side also. Contact your cable operator and ask them to see over the problem.

    After you verify that the issue is not from the TV channel side, you can restart your TV. Sometimes restarting your TV fixes the issue without much hassle. Give it a try before you move to further fix.

    The next thing you must do is check the volume levels. The volume on your TV may be too low or muted, and you may be experiencing the issue. Sometimes, the volume low button on your TV panel may be stuck and automatically set the volume to a low level. If that’s the case, you can not increase the volume levels from your TV remote. So, inspect the volume control buttons as well.

    Also, check the volume levels on your media devices like set-top boxes or DVD players. If you have low volume levels on those devices, even setting a high volume on your TV will not work.

    A misconfigured sound setting is another reason why your TV sound stops working. For instance, you may be using an HDMI cable to connect your soundbar to the TV but set the audio output mode to Analog or something like that. If the output mode is incompatible with your device, your TV won’t output a sound.

    Some TV manufacturers like Samsung provide a sound testing feature as a part of troubleshooting tools. It will help you find if there is any kind of audio problem with your TV.

    Here’s how to run a sound test on your Samsung TV:

    Take your TV remote and tap Home button or Menu button.

    Please be aware that this test is done to check the built-in speakers. A test sound is played while running the test. If you hear a sound playing with no issues, there is no problem with your TV speakers. You need to check external speakers for faults.

    If you are using external media devices like speakers or a soundbar to boost the TV sound, the cables used to connect them to your TV may be faulty. Inspect the cables for any sort of wear and tear. Re-connect the jacks to the TV port. Loose connections may sometimes create issues. If you see any damage on the cables, consider replacing them if it is a replaceable type of cable.

    Also, try removing those external speakers and try to play something with the built-in speakers. If the built-in speakers are doing well, there is probably an issue with your external speaker. You can take your sound system to another device or TV and check if it works.

    Depending on your external speakers, you may connect them through either an HDMI, optical, or an RCA cable. Each of them has a separate port to connect it with your TV. The ports can collect debris and dust over time, not allowing the jacks to be properly connected. Please remove the respective cable and inspect if any dust is collected over there. You can use an earbud to clean the ports.

    Many users reported that they fixed this issue once they installed the latest updates on their TV. If you have outdated software on your TV, the sound device you are using with your TV may not be compatible with that of the software version on your TV, and you may be encountering the issue. If this is the case, you should get your TV sound back after installing the latest version of TV software.

    Steps to update your TV software differs depending upon the TV manufacturers. However, they are almost similar. Make sure you have an active internet connection before starting the update.

    Follow these steps to install latest updates on your TV:

    On your TV, open Settings.

    Navigate to the Support menu from Settings.

    Let your TV do the rest. Your TV will restart after completing the update.

    This is the last fix you can apply if nothing else worked for you. If you messed up with audio settings on your TV and have no idea how to revert the changes, you can factory reset your TV. Factory resetting your TV will wipe out every change you made to your TV and initialize the settings as if they just came out of your TV manufacturer. You can consult our guide on how to factory reset your TV.

    If you tried everything discussed in this post but are still facing the issue with your TV sound, you should seek professional assistance. There might be cases when internal audio hardware is damaged. Or, the cable connection inside your TV has become loose.

    If that is the case, nothing will work except getting a replacement for that particular hardware. If something big has been damaged, you can claim the warranty if you are on the warranty period.

    14 Best Ways To Fix Ethernet Connection Not Working

    14 Best Ways to Fix Ethernet Connection Not Working

    This should help resolve the Ethernet connection not working. However, if this doesn’t help no problem, we have other ways to get it working. To learn all about then and fix Ethernet cable connected but no internet read further.

    14 Best Ways to Solve Ethernet Not Working – Windows

    1. Enable Ethernet

    The most common reason for Ethernet not working but Wi-Fi is disabled Ethernet. To fix this issue, follow the steps below:

    3. Look for the Ethernet option in the new window that opens

    5. Now try to access the internet using Ethernet.

    Now try to connect this should help. In case this doesn’t work move to the next step.

    2. Try connecting Ethernet cable into a different port

    After enabling Ethernet, if you see a Network cable unplugged message, it means the network card is unable to detect the cable.

    To fix this, detach and reconnect the cable to Ethernet and PC. If this doesn’t help, try connecting the Ethernet cable to a different port. Alternatively, you can also try using a different cable. Doing so will help fix the Ethernet port not working.

    If your network card driver is outdated or corrupt chances of facing Ethernet cable connected but no internet increase. Therefore, to fix this issue, updating the driver is recommended. You can do it both manually and automatically.

    The former process is time-consuming, and it requires patience. Also, the risk of downloading and installing an incorrect driver arises. Hence, we recommend using the best driver updating tool, to update the network card driver. For this, you can try using Smart Driver Care, a trusted and secure way to find outdated drivers and update them. Compatible with Windows this driver updater automatically detects problematic drivers and recommends the right driver updates. Moreover, to use it you don’t need to collect information about the operating system, device model number, motherboard details, etc.

    Here’s how to use Smart Driver Care to update Network Driver

    Read Full Review – Smart Driver Care

    1. Download and install Smart Driver Care

    5. Once the driver is updated, restart the system to apply changes.

    6. Now try to access the network using Ethernet, the problem of Ethernet connected but no internet should be resolved.

    However, if you want to update drivers manually, read our previous post.

    Also Read: How To Update Keyboard Driver For Windows 10

    4. Temporarily disable Antivirus or Firewall

    Tip: Once you disable antivirus and firewall your system will no longer be protected. Therefore, be extra cautious about the sites you visit and files you download, when the antivirus and firewall are disabled.

    The security tools installed on your machine along with Firewall have been found interfering with network connectivity. To resolve it, we suggest temporarily disabling Antivirus or Firewall.

    To disable Firewall, follow the steps below:

    1. In the Windows search bar, type Windows Defender Firewall

    3. Check both the options that read Turn off Windows Defender Firewall.

    4. Now check your system Ethernet not working problem should not be fixed.

    Read More: How to disable Windows Defender?

    5. Restart PC

    Though an old trick, it does work. So far, if none of the steps have helped in fixing the Ethernet cable connected but no internet try restarting the PC.

    1. Turn off the system

    2. Unplug it from the power socket. If it is a laptop, remove the battery

    4. Connect the system back to power. (reattach the battery)

    5. Reboot the system.

    This should help fix the internet connectivity problem.

    6. Flush DNS and Reset TCP/IP

    7. In the Windows search bar type Command Prompt

    9. Type following command one by one. This means you need to press Enter after entering each command:

    ipconfig /release

    ipconfig /flushdns

    ipconfig /renew

    10. Let the command run.

    11. Again, open Command Prompt as administrator and type the following commands, one after the other by pressing Enter key:

    ipconfig /flushdns

    nbtstat –r

    netsh int ip reset

    netsh winsock reset

    netsh winsock reset catalog

    netsh int ipv4 reset reset.log

    6. Restart system

    Restart to apply changes. This should fix Ethernet connected but no internet problem.

    7. Reset Network Settings

    Sometimes when there’s an issue with the cache, then also you might face Ethernet not working but Wi-Fi is. To fix this problem reset network settings by following the steps below:

    1. Press Windows + R to open the Run window

    3. Change the View by to Large icons

    7. Press Windows + I to open Windows Settings.

    10. Confirm the action and wait for the process to finish.

    11. Restart the system, the Ethernet not working problem should be fixed.

    8. Reconfigure network connection.

    When network settings are misconfigured, Ethernet might not work properly. To fix this reconfiguring network settings is recommended. To do so, follow the steps below:

    1. Press Windows + R to open the Run window

    5. In the consecutive window that opens select the radio button next to “Obtain an IP Address Automatically and Obtain DNS Server Automatically.

    6. Exit the window. Check the PC to see if the Ethernet connected but no internet issue is resolved or not.

    Note: If you are using Internet Protocol Version 6 (TCP/IPv6), you will need to make the above changes to it.

    9. Run Windows Troubleshooter

    To fix such issues Windows offer an in-built troubleshooter, using it you can fix the issue with Ethernet connectivity.

    1. Press Windows + I to open Windows settings

    4. In the consecutive window that opens look for Network Adapter.

    6. Your Ethernet connection should now be working. If not restart the system and then check Ethernet connected but no internet, the problem should now be fixed.

    10. Disable Auto Tuning feature

    If the Ethernet problem persists, try disabling the auto-tuning feature.

    1. In the Windows search bar, type Command Prompt

    3. Type: netsh interface tcp show global

    5. To disable type: netsh int tcp set global autotuninglevel=disabled

    6. Once done, check whether the Ethernet not working issue should be fixed.

    11. Turn off Large Send Offload (LSO)

    This is one of the latest features of Windows 10 and is designed to boost network performance. Yet sometimes, it interferes with Ethernet network connectivity. To disable it, follow the steps below:

    1. Press Windows + R to open Run window

    5. Do the same for Large Send Offload V2 (IPv6)

    Now check the Ethernet not working problem should be resolved.

    12. Modify Power Management Settings for Ethernet

    1. Press Windows + R to open the Run window

    2. Type devmgmt.msc

    13. Check for malware infections

    Viruses, malware, and other nasty threats can block network connections causing Ethernet not working issue. To fix it, we suggest scanning the system using an antivirus tool like Systweak Antivirus.

    14. Use Google DNS

    If nothing has worked so far, let us try this last fix and use Google DNS.

    1. Press Windows + R to open Run window

    5. Close the window, and the Ethernet not working problem should be fixed.

    Fix – Ethernet cable connected but no internet:

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    Aayush Yadav

    Touch Id Not Working On Iphone Or Ipad? Try These 9 Fixes!

    It’s tedious to enter your iPhone passcode or Apple ID password every time you want to unlock your iPhone, download apps, autofill details, or authenticate Apple Pay transactions.

    Thankfully, Touch ID makes these processes a breeze. However, if you’re experiencing issues with your Touch ID, the ease of use comes to a crashing halt.

    Thankfully, the solutions here will help you out with what to do when Touch ID isn’t working on your iPhone or iPad.

    1. Make sure your finger and fingerprint sensor is dry and clean

    If you’re trying to use Touch ID with wet fingers (even if you have a water-resistant iPhone), it won’t work correctly. Therefore, try drying your finger and wipe the Home button with a soft, dry cloth.

    Please keep in mind that if you have any liquidy substance like water, hand sanitizer, gel, cream, etc., it will cause problems with Touch ID.

    2. Check your iPhone case and screen protector

    Is your front screen protector covering the iPhone Home button? Do you use a particular waterproof case that wraps around the entire front and back of the device, blocking the Touch ID?

    If the answer is yes, you’ll have to remove the screen protector or case obstructing your finger and the sensor. If this doesn’t fix your Touch ID problems, try the solutions below.

    3. Turn Touch ID off and on

    Open Settings and tap Touch ID & Passcode. Enter your iPhone passcode.

    Toggle off iPhone Unlock, iTunes & App Store, Apple Pay*, and Password Autofill.

    Next, restart your iPhone. Once you do that, follow steps 1 and 2, this time toggling everything back on. Enter your Apple ID and password if asked.

    Now, lock your iPhone and try to unlock it using Touch ID. It should work like a charm!

    Note: You’ll see an important popup saying ‘Your Apple Pay cards and car keys will be removed from Wallet and will need to be manually re-added to use them again. You will not be able to use this passcode to reset your Apple ID password if you forget it.’ Tap Turn Off to confirm turning these settings off.

    4. Hard reboot your device

    In the above solution, we talked about the simple restart. However, if that didn’t help, let’s take it up a notch and force restart (or hard reboot) your device.

    We have a full guide that shows you how to do this for all iPhone and iPad models.

    5. Delete and add a new Fingerprint

    In Settings, tap Touch ID & Passcode. Enter your iPhone passcode to proceed.

    Tap an existing fingerprint. Next, tap Delete Fingerprint. Repeat this process for all fingerprints.

    After this, tap Add a Fingerprint and follow the on-screen instructions.

    Now, make sure under USE TOUCH ID FOR, the toggle for iPhone Unlock is enabled. Finally, lock the device and try to unlock it via Touch ID.

    6. Try turning off the password completely

    If none of the above solutions worked for you, disable the password entirely, and set everything up again.

    Open Settings and tap Touch ID & Passcode. Enter your current passcode to move further.

    Tap Turn Passcode Off. If you see a popup, read it, and then tap Turn Off. You may be asked to fill in your device passcode or Apple ID password or both. Do that and tap Done or Turn Off.

    Restart your iPhone, then follow step 1 again.

    Tap Turn Passcode On. You might see a popup asking to delete or continue using the saved fingerprints. Tap Keep.

    Type the desired passcode and tap Next. It can be the same one you were using moments ago.

    Note: To choose an alphanumeric or 4-digit code, tap Passcode Options. Type the passcode again to confirm and tap Done. You may be prompted to enter your Apple ID password. Do that and tap Sign In.

    After following the steps above, you should be able to use Touch ID without any hiccups.

    7. Reset your Network Settings

    This will completely erase all saved Wi-Fi passwords, added Bluetooth devices, VPN configurations, mobile data options, and other similar settings. However, it won’t erase any personal data like music, apps, photos, etc.

    Open Settings tap General, then scroll down and tap Reset.

    Now, tap Reset Network Settings → Enter your device passcode → Confirm by tapping Reset Network Settings.

    After you’re finished, Touch ID should work again.

    Note: If resetting the Network Settings didn’t help, you may proceed with the factory reset, which erases everything!

    With each iOS update, Apple publishes bug fixes, adds new features, and attempts to improve the overall experience. Since you’re having problems with Touch ID, I recommend updating your iPhone.

    If none of these solutions worked, it’s possible that your device has a manufacturing defect or suffered a hardware problem due to some impact.

    It’s best to contact Apple Support or an authorized service center, find out the exact reason, and get the problem fixed.

    Can’t activate Touch ID on iPhone or iPad?

    Are you unable to activate Touch ID in the first place? Well, if that’s the case, here are some quick points to consider:

    Unplug your device: Some chargers, wall sockets, faulty cables, and outlets in trains and airplanes may prevent you from using Touch ID or finishing the setup process. Consider unplugging your iPhone and then try to add a fingerprint.

    Sign out of your Apple ID and log back in: Another trick we can try to fix this issue is signing out of Apple ID and back in.

    Finally, as explained earlier, reach out to Apple Support and learn about your repair options. You might have unknowingly purchased a device with a defective or broken Touch ID sensor.

    I’m eager to know which of these solutions worked for you! I hope you’re able to use Touch ID again without any complications.

    Next, it’d be beneficial to learn how to download free apps without entering your Apple ID password or even using Touch ID. Just tap on GET and boom, the app starts to download!

    Additionally, don’t forget to check out how to lock apps on your iPhone. If you have private conversations, this one is a must-know!

    Finally, are you or a family member having trouble with Face ID? If yes, make sure to check our easy guide that solves this problem.

    Read More: 

    Author Profile

    Ankur

    I have been an Apple user for over seven years now. At iGeeksBlog, I love creating how-tos and troubleshooting guides that help people do more with their iPhone, iPad, Mac, AirPods, and Apple Watch. In my free time, I like to watch stand up comedy videos, tech documentaries, news debates, and political speeches.

    7 Ways To Fix Esc Key Not Working On Mac

    The Escape key is involved in many macOS commands and functions, allowing you to work more efficiently with your MacBook. Sometimes, due to hardware or software issues, your Mac’s ESC key will stop working. Spilling a beverage on your Mac or dropping it while carrying it around can damage your device and cause hardware issues. Additionally, software issues could emerge from macOS bugs or interference from other applications. This guide discusses seven ways to fix the ESC key not working on your Mac.

    How to Determine the Cause of Escape Key Problems

    When your MacBook’s ESC key stops functioning properly, the first thing to do is determine the cause. Both hardware and software issues can cause the key to stop working. One of the best ways to determine whether your problem is software- or hardware-related is using the ESC key on your Mac’s virtual (on-screen) keyboard. To do so, follow these steps:

    Turn the toggle on next to “Accessibility Keyboard.”

    Having a hardware problem means your Mac’s keyboard or some of the internal components have probably suffered damage from solid or liquid debris. In such cases, you may have to repair your ESC key, your whole keyboard, or some of your MacBook’s internal parts at a repair center.

    If the ESC button on your virtual keyboard is not working either, this means your problem is software-related, and one of the following fixes will likely solve your issue.

    Tip: does your Mac feel slow or freeze up often? Discover how to fix unresponsive apps and system freezes on your Mac.

    Basic Software Fixes for an Unresponsive Escape Key

    Close unwanted apps: when too many apps are opened simultaneously, the device may become unresponsive and the keyboard stop working. To fix this, close the apps you don’t need, which will speed up your Mac.

    Disconnect your external keyboard: if you have an external keyboard attached to your MacBook, there could be a glitch causing your ESC key to stop working. Disconnect the external keyboard, and check to see whether the problem is fixed.

    Apple Service Program: Apple devices with manufacturing issues are mentioned in this service program. If your laptop is part of this program, Apple will offer you services or replacement programs to fix your problems.

    Clean your MacBook: your MacBook’s ESC key may be malfunctioning because dust and other particles have made their way into the keyboard, and it may need to be cleaned. However, if it’s clean, but you spilled liquid on it, we recommend taking it to an Apple Store or contacting Apple Support.

    Updates usually come with many fixes for system software bugs. If a bug in your outdated macOS is the main culprit behind your faulty ESC key, updating your system software may just be the key to your “escape”! Updating to macOS Ventura may fix your ESC key in minutes. You can check for any available macOS updates by following these steps:

    If there are any available updates, choose “Update Now.” You may be required to “Reboot” your laptop to install the update.

    Good to know: experiencing difficulty using the System Settings app? Try updating your Mac via Terminal.

    2. Disable or Force Quit Siri

    It’s hard to accept, but sometimes it may be your virtual assistant, Siri, who trapped you in a no-escape situation. When Siri is showing errors or not responding, your ESC key may also stop working. To disable Siri, follow the steps below:

    Open “Siri & Spotlight” from the left side of the window, then turn off the toggle next to “Ask Siri” on the right side.

    How to Force-Quit Siri

    You can start using Siri again after your problem is resolved, or enable it later. You can also try force-quitting Siri through the following steps:

    Press Command + Space to open “Spotlight Search,” enter “Activity Monitor” in the search bar, and open the program.

    Confirm the process by hitting “Force Quit.”

    Tip: Siri is more capable than you may think! Did you know that you can use Siri to locate your lost or misplaced iPhone or iPad?

    3. Start Your Mac in Safe Mode

    Sometimes applications other than Siri are interfering with your ESC key function. You can boot your MacBook in Safe Mode to see whether that’s the case. Your laptop runs only the necessary apps and drivers when booted in Safe Mode and blocks third-party programs that may be causing problems for your keyboard.

    How to Initiate Safe Mode Startup for an Intel Mac

    If your Mac is powered by an Intel chip, reboot it in safe mode using the steps listed below:

    Press and hold down the Shift button on your keyboard until the login page appears.

    How to Initiate Safe Mode Startup for an Apple Silicon Mac

    If your Mac uses an Apple Silicon chip, booting in Safe Mode can be done using the following method:

    Turn off your MacBook.

    Hold down the “power key” until startup options appear.

    Log in and check whether your issue has been resolved.

    Tip: not sure whether you have an Intel or Apple Silicon Mac? Read on to learn more.

    4. Log in to a New Account

    This method is similar to booting in Safe Mode. By creating and logging in to a new account, you’ll be resetting the configurations and settings that may have caused issues with your keyboard function. It is also a reliable test for ruling out hardware problems.

    You can create a new account through the steps below:

    Enter your “Password,” and hit “Unlock” to confirm the process.

    Enter the required account information and select “Create User.”

    Log in to the new user, and check whether the problem has been solved. If yes, continue with that user; if not, proceed to the next solution.

    5. Reset Your Mac’s SMC

    On MacBook devices powered by Intel, System Management Controller (SMC) saves info on hardware functions, including the Esc key. If you have a faulty ESC key on your Intel-based Mac, resetting the SMC could solve the issue. Follow the steps below:

    After a few seconds, press and hold Shift + Control + Option. After a second or two, press the Power button as well, and hold all four keys for 10 seconds.

    Release all the keys and turn on your Mac.

    6. Switch from macOS Beta to the Public Release Version

    Beta versions of macOS are not fully developed and ready for public release. Therefore, updating to a beta macOS version can cause system software bugs, including a faulty keyboard.

    Select “Restore Defaults.” You can now update to an official version of macOS from Software Update.

    7. Assign Escape Function to Another Key

    Did you know that other keys can also fill in for the ESC key? This method is not an actual fix, though. It is just a temporary solution until you can figure out what’s wrong with your Mac’s ESC key. To define a new ESC key, follow these steps:

    Frequently Asked Questions How can you turn off Sticky Keys on MacBook?

    Sometimes Sticky Keys can cause your MacBook keyboard to stop responding. To disable Sticky Keys on Mac, open “System Preferences” from the Apple menu. Go to “Accessibility” and open “Keyboard.” If you are a Ventura user, you can toggle off Sticky Keys at this point. If you are using macOS Monterey or older versions, go to the “Hardware” tab, and deselect “Enable Sticky Keys.”

    How do you turn off Slow Keys on MacBook?

    Having Slow Keys turned on on your Mac means you have to press and hold your keys longer than usual for them to function. This can be the cause of your faulty keyboard. To turn off Slow Keys, open “System Preferences” from the Apple menu, select “Accessibility,” then choose “Keyboard.” On macOS Ventura, disable Slow Keys at this point. On any other macOS, open the “Hardware” tab, and uncheck the box for “Enable Slow Keys.”

    Image credit: Pexels. All screenshots by Farhad Pashaei.

    Farhad Pashaei

    As a technophile, Farhad has spent the last decade getting hands-on experience with a variety of electronic devices, including smartphones, laptops, accessories, wearables, printers, and so on. When he isn’t writing, you can bet he’s devouring information on products making their market foray, demonstrating his unquenchable thirst for technology.

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